Senior Business Technical Analyst at Cox Enterprises (Atlanta, GA)

| Atlanta, GA
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Cox Communications is the largest private telecom company in America, and we proudly serve six million homes and businesses across 18 states. At Cox, we are committed to creating meaningful moments of human connection, not only with our products and services, but also with our career opportunities. Come connect with us and let's build a better future together.

The Senior Business Technical Analyst role will support Cox Communications' Enterprise Development and Operations (ED&O) Delivery Enablement organization as part of the operational service's financial management group. The mission of the team is to provide business and technical value, transparency, and predictability through financial and operational management using industry standard reporting and delivery tools.

The individual in this position will focus on operational support, special projects or initiatives, cost management and/or portfolio management to empower our leaders, drive desired behaviors and ensure consistent customer experience.

Our team members deliver high-value services to our business partners as a shared service organization. This model enables our Technical Analyst to be highly relevant when working within ED&O to drive various initiatives. Our Technical Analysts will develop capabilities that introduce differentiated performance and innovative ways of delivering technology while working with IT and business leaders to drive business efficiency and growth.

PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS: • Able to understand and communicate complex business and technical concepts to technical and non-technical audiences across departments• Facilitate and lead discussions across stakeholder groups to gain alignment on various initiatives • Develops presentation, reports and/or visualizations that for various levels of leadership• Proactively identify opportunities to streamline process, increase efficiencies, and align across teams• Looks for ways to automate manual processes to better serve client needs• Provides guidance to key stakeholders on insightful financial metrics• Develops KPIs and reports on key service-level metrics• Demonstrates a clear understanding of the DevOps technology landscape and can articulate opportunities to leadership• Partner and gathers data/report requirements to support reports, presentations, and dashboard development and other requirements

Where permitted by applicable law, must be fully vaccinated against COVID-19 to be considered for this U.S. based job. (Reasonable accommodations for medical and religious objections will be considered.) • 5+ years direct experience in technology roles or similar• Forecasting and Financial reporting• Experience with using automation, metrics, and reporting to operate more efficiently• Experience with process improvement • Experience developing and presenting scorecards and dashboards• Data Visualization experience• Ability to effectively collaborate in a team environment• Ability to adjust to rapid changes in deadlines and priorities• Expert-level written and verbal communication, presentation, and technical writing skills, coupled with a strong interest in further developing and integrating enterprise business processes within technology• Advanced Microsoft Office skills

PREFERRED: • BS/BA degree in related discipline strongly preferred (Finance, Software engineering, Computer Science, Engineering, Mathematics, Operations Science, Data Science or similar)• Significant project/program management skills • Prior experience working for an MSO• Apptio/TBM Experience• Experience in DevOps, Agile environment• SQL strongly preferred• Database experience

Who We Are

About Cox Communications

Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.

About Cox

We are the Cox family of businesses. We've been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. We're also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. We're looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you'll be going with us, and the common purpose that unites us at

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
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