Senior Business Systems Analyst at ActiveCampaign (Remote)
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Reporting to the VP of Revenue Operations, the Business Systems Analyst is responsible for ensuring the compliance and data integrity of the information in the system as well as setting up CRM automations. This role will work closely with Sales, Business Development and other cross-functional stakeholders.
What your day could consist of:
- Ensure up-to-date CRM automation and cleanliness.
- Own the implementation, maintenance and integration of the CRM and the sales technology stack.
- Create, optimize and manage automation sequences based on the needs of the sales organization.
- Collaborate with business partners to gather and define business systems’ technical and operational requirements, and recommend the proper technical solution.
- Identify improvements and execute towards the project plan.
- Monitor user adoption of systems and provide proper end user support, training, documentation and troubleshooting of systems issues.
What is needed:
- 2+ years of business systems administrator experience (ActiveCampaign) and strong marketing automation experience. Experience with BI tools (Looker, Tableau, etc.) a plus.
- Strong MS Excel skills and comfort with extremely large data volume.
- Attention to details paired with systems design and an analytical mindset.
- Highly organized self starter with a positive and learning attitude.
- Comfortable working in a fast paced environment and dealing with ambiguity. Flexible and open to changing priorities, and managing multiple tasks simultaneously within compressed timeframes.
- Effective communication skills, verbal and written.
- Team player who is effective partnering cross functionally.
About ActiveCampaign:
We are a category-defining Customer Experience Automation Platform (CXA) that helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 600+ pre-built automations that combine email marketing, marketing automation, CRM, and machine learning for powerful segmentation and personalization across social, email, messaging, chat, and text.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here.
As one of the fastest-growing SaaS companies in the world, we are scaling rapidly to keep up with market demand. We are growing all of our teams and looking for people who share our values, deliver innovation frequently, and join us in our mission to grow our customer base from 150,000 today to millions. We have been ranked #4 Best Place to Work on Built In Chicago in 2021, a best workplace for remote employees by Quartz and received recognition as a great place to work across all of our regions, and continue to be globally recognized for our employee-centric culture here.
Perks and benefits:
ActiveCampaign is an employee-first culture. We take care of our employees at work and outside of work. You can see more of the details here, but some of our most popular benefits include:
-Comprehensive health and wellness benefits (including no premiums for employees on our HSA plan, telehealth and tele-mental health, and access to the Calm app for mediation)
-Open paid time off
-Generous 401(k) matching with no vesting
-Generous stipend to outfit your remote office
-Career growth including access to personal and professional coaching through Udemy
-Access to life coaches via Modern Health
-Cool swag
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.
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