Senior Business Systems Analyst, Workday at SeatGeek (Portland, OR)

| Portland, OR
Employer Provided Salary: $105,000-$160,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

By catering to both consumers and enterprises, we’re powering a new, open entertainment ecosystem where fans have effortless access to experiences, and teams, venues, and shows have seamless access to their audiences. Because everyone should expect more from ticketing.

We are looking for an experienced, driven and energetic Workday Senior Business Systems Analyst to join our People Technology team to be the functional lead and technical SME supporting our global Time, Absence, Payroll and HCM Core configurations in Workday. This role will partner with the People Operations team to deliver high quality projects within our Workday environment as well as other People technologies and processes. This role will report to People Technology Lead.

What you'll do

  • Prototype, design, configure, maintain, test and launch clean & thoughtful updates in Workday application with a focus on US & Global Payroll, Time, Absence, Benefits, and Compensation
  • Bring a smart-automation first mindset and your experience in Workday reporting, configuration, and integration to improve and expand our implementation of Workday
  • Strategically partner with payroll, benefits, and compensation teams to recommend, document, prioritize and deliver new initiatives in support of the organization's strategic objectives
  • Design and execute test plans for new functionality in partnership with business users
  • Provide technical assistance & solutions in support of annual People programs & initiatives like Open Enrollment and Payroll Year End
  • Proactively champion data integrity, appropriate testing of system changes, and analyzing data flows to uncover process improvement opportunities
  • Assist in the development of user procedures, guidelines, and documentation for Workday and related systems, and train users on new processes/functionality
  • Assist with SOX/ITGC controls and documentation in relation to the release, testing and implementation of any new functionality, or changes to current Workday configuration
  • Participate in the bi-annual Workday release cycle by completing research into functionality changes and feature releases
  • Be the go-to expert for assigned functional areas, and assist subject matter experts by translating business needs to appropriate technical solutions
  • Other duties as assigned

What you have

  • Bachelor’s degree in Business Administration, Computer Science, HR Administration or other related field or equivalent experience or equivalent experience
  • 5+ years hands on experience with Workday functional configuration for Workday  Time Tracking, Absence, and Payroll Modules in US and EMEA
  • 2-3 years experience partnering with a global Third Party Payroll provider
  • Experience with Enterprise Integration Builder (EIB), Calculated Fields, and Report Writer
  • Experience building and operating in a best-in-class, integrated SaaS environment (i.e. Workato, Greenhouse, Atlassian, Culture Amp, Adaptive Insights)
  • Understanding of people and payroll processes and experience with HR data
  • Experience working in a SOX/ITGC compliant environment
  • Workday certification in one or multiple modules such as Time Tracking & Absence, Payroll (US), HCM Core, Compensation or Benefits preferred but not required
  • A passion for designing, implementing and improving tools and processes and proactive tendencies
  • Architect skills with the ability to collaborate across multiple People Team functions to proactively implement solutions—not just resolve tickets
  • Comfort with ambiguity and thrive in a fast-paced startup environment with multiple high, and potentially shifting priorities
  • Experience working in a dynamic, fast growing global organization that uses Workday Time, Absence, and Payroll
  • Outstanding communication skills with the ability to drive outcomes across all levels of the organization
  • Roll up your sleeves mindset— resourceful, thoughtful, and organized, with a strong sense of urgency
  • Ability to work with confidential information and maintain confidentiality

Perks

  • Equity stake
  • Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
  • A WFH stipend to support your home office setup
  • Flexible PTO
  • Up to 16 weeks of paid family leave
  • 401(k) matching program
  • Health, vision, dental, and life insurance
  • Annual subscriptions to Headspace, Ginger.io, and One Medical 
  • $120 a month to spend on tickets to live events
  • Annual subscription to Spotify, Apple Music, or Amazon music


The salary range for this role is $105,000-$160,000. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • GolangLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • FlexFrameworks
    • Node.jsFrameworks
    • TensorFlowFrameworks
    • LookerAnalytics
    • SketchDesign
    • JIRAManagement
    • HubSpotCRM
    • SalesforceCRM
    • Google HangoutsCollaboration
    • SlackCollaboration
    • ZoomCollaboration
    • AsanaProject Management

An Insider's view of SeatGeek

What are some social events your company does?

The importance of gathering is baked into our DNA at SeatGeek! We always take time to celebrate milestones together, whether in person or virtually, and, while we throw an amazing End of Year party, my favorite events are a little more personal! We empower employees to create their own social events from fitness classes to crafting or or tv nights!

Erin

Workplace & People Programs Manager

What projects are you most excited about?

An ongoing project I am excited about is the redesign of one of the core flows in our app. It is a high impact, cross functional initiative and I love how we’ve been able to implement a new technical foundation, introduce new features, and improve the user experience. I’m looking forward to the initial release and gathering insights from consumers!

Jenny

Software Engineer II

How do you empower your team to be more creative?

We encourage teams to solve problems and create delightful customer experiences, not implement pre-defined solutions. Our teams leverage research/data to understand our customers needs and behaviors, but we also believe that giving teams the space to be creative during a discovery phase opens the possibilities of what they can come up with.

Bree

Director, Product Management

What are SeatGeek Perks + Benefits

SeatGeek Benefits Overview

At SeatGeek, two of our goals related to benefits and perks are wellness and work/life balance. Whether it's generous time off or subscriptions for mental and physical wellbeing, we want to make sure employees are taken care of at work and outside of it.

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Quarterly engagement surveys
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
We partner with DEI job boards and employer branding channels. We also priorities HBCUs and underrepresented groups at colleges nationwide each year during campus recruiting for our R&D team.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Relocation assistance
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

SeatGeek employees receive a monthly ticket-purchase stipend for live events!

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