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Senior Business Systems Analyst, Spectrum Enterprise

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At a glance:

  • Are you a detail-oriented professional skilled at formulating and defining the scope and objectives of systems and upgrades?
  • Can you commit to a role empowering senior leaders and team members by leading the completion of business system upgrades and enhancements?
  • Do you desire competitive compensation with lucrative benefits and a focus on professional development?

Our company:
At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.
Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America's largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise's industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.
As the Senior Business Systems Analyst, you improve client satisfaction by developing detailed evaluations, recommendations and leading projects to enhance our business systems. You excel at working on the most complex projects designing and developing new systems through the configuration of new hardware and software or the repurposing of existing systems. You focus on formulating and defining scope and objectives for initiatives by combining detailed research and fact-finding with an understanding of applicable business systems and industry requirements.
You empower senior leadership and end users to meet business goals across multiple operational areas by recommending solutions to address business system concerns. You are passionate about presenting the most accurate and industry-current information and using the appropriate research tools. You have a keen ability for identifying multiple paths through the organization pointing out opportunities and mitigating risk. You flourish in an office environment leading projects and interpreting business systems data for leaders throughout the organization. You report to the Manager of Business Systems Analysis for goals, guidance and assistance.
Position benefits:

  • Competitive salary.
  • Health, vision and dental insurance.
  • 100% company match 401(k) up to 6%.
  • Company funded retirement accumulation plan for an additional 3%.
  • Education assistance.
  • Pretax childcare spending account.
  • Paid holidays, vacation days, personal days and sick days.
  • Employee discount on Spectrum services where available.

What you will do:

  • Drive improvement efforts by gathering, refining and validating complex business requirements, interdependencies, potential risks and issues.
  • Determine opportunities to automate processes, functions and systems through a detailed analysis of partners' operations to understand their strengths and weaknesses.
  • Identify, evaluate and develop cost-effective systems and procedures that meet end user needs and assess available technologies to create development specifications.
  • Design systems to meet company business goals by consulting with management and end users to determine system needs, specify inputs and format outputs.
  • Validate new system performances by managing implementations, coordinating testing and observing the system initiation.
  • Implement measures to control risks within the business application framework while performing programming and analysis on business systems.
  • Negotiate agreements and commitments by facilitating communication between internal teams from initial requirements to final implementation.
  • Conduct a feasibility study to assess the cost, benefit, efficiency and technical viability of business solutions.
  • Perform additional duties related to the position as assigned.

Required keys for success:

  • Five or more years of business systems or IT related experience.
  • Successful prioritization and organizational skills with the ability to lead multiple projects simultaneously working independently or in a team environment.
  • Proven ability to analyze and interpret data to identify areas of opportunities.
  • Proficient in Microsoft Word, Excel, PowerPoint, Outlook and Visio.
  • Effective written and spoken English communication skills with all levels of an organization.

Your education:

  • Bachelor's degree in a related field or an equivalent combination of education, training and experience (required).

BSY322 337853 337853BR

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What are Spectrum Perks + Benefits

Spectrum Benefits Overview

At Spectrum, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive compensation and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

• Paid, on-the-job training and significant opportunities for advancement
• Earn an associate degree, bachelor’s degree or professional certificate tuition-free through our partnership with Guild
• High quality and affordable health care coverage for all employees and their family members
• Spectrum has absorbed the full cost increase for medical, dental and vision for the last 10 years, keeping employee costs flat
• Paid time off including vacation, sick time, personal days and holidays
• 401(k) with 100% match up to 6% of pay plus an additional 3% company contribution to a Retirement Accumulation Plan
• Free and discounted Spectrum services and deep discounts on Spectrum MobileTM regardless of where you live

Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Employee resource groups
Employee-led culture committees
In-person all-hands meetings
In-person revenue kickoff
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
With our business resource groups, we welcome you to be part of a strong community that gives you opportunities to network, develop and grow your career.
Hiring practices that promote diversity
We aim to foster an inclusive culture and workplace where every person feels empowered. No matter your background, identity or beliefs, we welcome you to explore a career with us.
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave
Childcare benefits
Spectrum offers discounts at specified per location daycares.
Generous parental leave
Family medical leave
Adoption Assistance
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Onsite office parking
Spectrum employees have plenty of on-site parking options including lots and a garage.
Recreational clubs
Relocation assistance
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
We believe mentoring plays a vital role in career growth. We're proud of our mentorship program here at Spectrum.
Continuing education stipend
Online course subscriptions available
Personal development training

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