Job Description
As an experienced professional in Business Systems Analysis within Corporate and Investment Bank, Digital & Platform Services, you'll shape the technology solutions that drive strategic initiatives across the firm. Working at the intersection of business and technology, you'll interact with colleagues in various lines of businesses to learn about challenges and opportunities, and translate that insight into high-quality solutions. In addition to working with the development team to create new solutions, you'll help optimize existing technology and identify new capabilities. While your role requires deep technological skills - including expertise in everything from data management to functional design - it also hinges on teamwork and leadership. You'll offer clear guidance and feedback to your Business Analysis colleagues, while promoting the values, culture, and brand of JPMorgan Chase & Co.
This role requires a wide variety of strengths and capabilities, including:

• BS/BA degree or equivalent experience
• 7+ years of experience in a business analyst or equivalent role
• Advanced knowledge of business processes and data analysis, as well as the ability to construct complex data queries and collaborate with colleagues
• Ability to liaison between lines of business and development teams, translating strategic goals into technology solutions, and vice versa
• Experience in project management, including scheduling, budgeting, and resource planning
• Understanding of business needs, including how data is used and managed, and functional design
• Ability to work collaboratively in global teams and develop meaningful relationships to achieve common goals
• Solid understanding of Domain Driven Design (DDD) including, but not limited to, context maps, context cards, anti-corruption layer, etc.
• Write SQL queries for data analysis of existing application business flows
• Detailed understanding & experience of end-to-end software development frameworks like Agile, Scrum
• Well versed with JIRA; creating stories, tracking story progress, etc.
• Mapping functional requirements to components to enable common solution design across the platform
• Engagement with Product Owner to ensure that requirements are sufficiently communicated to enable technical design, estimation and build:
  • Verification that use cases cover identified flows
  • Gap analysis of changes required
• Hands on experience in the functional design of complex enterprise systems
• Creation of the activity flow diagrams for different use cases, including clear segregation of functionality based on the context
• Creation of user stories with very clear description and greater level of detail including input and output fields, all the use cases (positive and negative), leveraging techniques like spec by example, Gherkin syntax, or other structured specification approaches
• Review functional solution designs with Architects and collaborating with engineering teams to agree API's, interactions etc. where required
• Basic understanding of key technology concepts like async communication (messaging) vs sync communication (RESTful, GraphQL, etc.)
• Maintaining a groomed, healthy, and prioritized product backlog (for at least 2 sprints) all the time, enabling teams to pick up stories efficiently and effectively
• Experience with tools like Postman, SQL developer and MS Visio is desired

Our Corporate & Investment Bank relies on innovators like you to build and maintain the technology that helps us safely service the world's important corporations, governments and institutions. You'll develop solutions for a bank entrusted with holding $18 trillion of assets and $393 billion in deposits. CIB provides strategic advice, raises capital, manages risk, and extends liquidity in markets spanning over 100 countries around the world
When you work at JPMorgan Chase & Co., you're not just working at a global financial institution. You're an integral part of one of the world's biggest tech companies. In 20 technology centers worldwide, our team of 50,000 technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $10B+ annual investment in technology enables us to hire people to create innovative solutions that will are transforming the financial services industry.
At JPMorgan Chase & Co. we value the unique skills of every employee, and we're building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you're looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.
About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Corporate & Investment Bank relies on innovators like you to build and maintain the technology that helps us safely service the world's important corporations, governments and institutions. You'll develop solutions that help the bank provide strategic advice, raise capital, manage risk, and extend liquidity in markets spanning over 100 countries around the world.