Responsible for driving and facilitating Business Process Improvement initiatives, analyses, and recommendations across stores, regions, functions, and operations. Serves as an internal consultant to the organization, working with key leaders and stakeholders to understand business process objectives, potential changes, challenges, and areas in need of assessment / improvement. Reviews and evaluates new or improved business and management practices for application to company programs or operations. Creates business case for proposed process or operational changes. In collaboration with leadership, develops solutions to organizational issues and concerns, develops organizational change strategies and plans, and facilitates processes for their implementation. Acts as subject matter expert regarding process improvement analyses and initiatives.

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The Quality Assurance Business Operations Team is responsible for maintaining Quality, Safety, and supplier due diligence programs and systems across Whole Foods Market. The Senior Business Analyst is primarily responsible for managing the Standardized Compliance Program. The Senior Analyst will oversee the day to day operations of the program, serve as the primary subject matter expert, and coordinate the improvement and evolution of the program and associated systems.

The Senior Business Analyst serves as a technical and programmatic expert in the planning, development, execution, management, and monitoring of the Standardized Compliance Program (SCP). SCP is Whole Foods Market’s supplier onboarding and vetting program.

This role will engage with cross-functional audiences ranging from Whole Foods Market suppliers to Executive Leadership. In addition to day-to-day operations, the Analyst will facilitate Standardized Compliance Program Governance Board meetings to review and align on new standards and requirements changes.

Responsibilities:

• Oversee daily operations activities such as Standardized Compliance FoodLogiQ administration, business partner support, and change management.
• Analyze, propose, and oversee enhancements to improve the functionality of the current system in collaboration with area leadership and subject matter experts
• Prepare and facilitate Governance board meetings to review and decision new requirements and improvements. Ensure that all changes uphold the mission and purpose of the Standardized Compliance Program
• Proactively identifies opportunities for process and procedural enhancements to drive efficiency and improve service levels.
• Provides leadership to cross-functional teams throughout the project lifecycle, including resource estimation, milestone identification, team facilitation, change management, and reporting.
• Engages with process owners/stakeholders to develop change recommendations, design testing strategies, and evaluate the effectiveness of recommended approaches.
• Analyzes complex and ambiguous problems.
• Communicates structured information in a clear, concise, and organized fashion.
• Provides support across organizational units and/or for large integrated processes or functions.
• Provides senior level support to team and participates in cross-functional projects within defined area of responsibility.
• Other duties as assigned

Skills and Attributes:

• Excellent communication skills, including written, verbal, and listening.
• Organizational and prioritization skills
• Understands the trends and emerging challenges facing the customer base, market, and industry.
• Self-directed, innovative thinker with strong attention to detail and commitment to consistently meeting timelines and operating from a sense of urgency
• Effectively responds to questions and presents information to internal and external clients in one-on-one or group settings with limited guidance
• Comfortable speaking and engaging with senior leadership
• Tailors' communication approach to specific situations and audiences.
• Maintains positive working relationships with supported functional stakeholders.
• Handles detailed, structured problems; identifying roadblocks to task completion.
• Applies basic research, information gathering, and analytical skills to:
  • Select appropriate alternatives from defined options
  • Collect required documentation and verify conformance with standards
  • Assess the accuracy of detailed information
• Applies business and project understanding to focus project/team efforts.
• Positive attitude, ability to work well and fast under pressure, exceptional customer service attitude.
• Ability to be comfortable with uncertainty; ability to be flexible to accommodate changing priorities and timelines.
• Ability to be comfortable in a decentralized structure where results are based on cooperation with and influence of others.
• Uses existing procedures to resolve standard problems.
• Ability to maintain confidentiality.

Education & Experience:

• BA/BS degree and 4-6 years relevant experience OR equivalent combination of education and relevant experience.

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.