Senior Business Intelligence Developer (Remote)

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Upgrade is a fintech unicorn founded in 2017. We are the fastest-growing company in the Americas (Financial Times). Our innovative Upgrade Card is the fastest-growing credit card in America (Nilson Report). Upgrade has been named a “Best Place to Work in the Bay Area” and received “Best Engineering Team", "Best Company for Women” and “Best Company for Diversity” awards from Comparably. Come join us if you like to tackle big problems and make a meaningful difference in people's lives.


This is a remote position based in Canada. At this time we are unable to consider international applicants for this role.

What You'll Do:

  • In order to provide useful insights to our data-driven organization, you will need to quickly gain a deep understanding of the business and how data flows through the organization.
  • Play a key role in building an efficient and scalable data and reporting layer for the organization. Set up tools and processes for effective data management.
  • Own the design, development, maintenance, and distribution of key business metrics and reports. Take a proactive approach to defining new metrics, reports, and dashboards to improve the visibility into the business.
  • Deep dive into data to find trends and problems. Answer key business questions using SQL, Excel and other data manipulation tools.
  • Work closely with product and various stakeholders to understand business issues and recommend approaches to ensure business questions are properly answered.

What We Look For:

  • Excellent SQL and data warehouse skills. At least 4 years of recent hands-on experience writing complex SQL queries on large data sets.
  • Experience with database table design and building data pipelines (Redshift and/or Snowflake).
  • Reporting and data visualization skills (Tableau).
  • Excellent verbal and written communication skills – Ability to synthesize complex ideas and communicate them in very simple ways.
  • Highly analytical and detail-oriented.
  • Ability to troubleshoot and fix issues quickly in a fast-paced environment.

Strong Plus:

  • BA/BS degree in quantitative field (Mathematics, Statistics, Engineering, Economics) required.
  • Experience working with Python, Java or any other programming language.
  • Financial services experience.

What We Offer You:

  • Competitive salary and stock option plan. 
  • 100% paid coverage of medical, dental and vision insurance. 
  • Unlimited vacation. 
  • Learning stipend for personal growth and development. 
  • Paid parental leave.
  • Health & wellness initiatives.

Interested in joining Upgrade but don't think this role is for you? Check out our careers page!


Interested in joining Upgrade but don't think this role is for you? Check out our careers page!


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • Apache GroovyLanguages
    • GolangLanguages
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    • SqlLanguages
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    • TerraformFrameworks
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    • AWS (Amazon Web Services)Services
    • TableauAnalytics
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An Insider's view of Upgrade, Inc.

How do you collaborate with other teams in the company?

I'm surrounded by so many smart, humble and passionate people, where I can learn and grow from everyday. With culture where everyone’s voice is valued and heard, this makes for a very collaborative and thriving workplace where you can grow. It is very empowering and it truly feels like we can achieve anything we, as a team, set our minds toward.

Nelson Lobo

Software Engineer

What are some things you learned at the company?

Since I started at Upgrade, I have been exposed to new technologies for test automation, infrastructure and code coverage, to name a few. I had some challenges in making our test framework more efficient and faster. This is another aspect of Upgrade that I love: there are always different projects to work on which means new learning opportunities.

Seti Momayez

QA Developer

What are Upgrade, Inc. Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Health Insurance & Wellness Benefits
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Upgrade offers up to 4% match after 90 days of employment.
Company equity
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Hardship benefits
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Relocation assistance
Fitness stipend
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend

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