Senior Business Intelligence Analyst
WHAT IS BOX?
Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal.
By joining Box, you will have the unique opportunity to help capture a majority of this developing market and define what content management looks like for the digital enterprise. Today, Box powers over 97,000 businesses, including 70% of the Fortune 500 who trust Box to manage their content in the cloud.
WHY BOX NEEDS YOU
Are you excited by the prospect of using analytics to drive business growth and customer retention? Do you possess exceptional business smarts, and are passionate about Big Data? Do you want to work in a challenging but fun environment, in an entrepreneurial but well-resourced and supportive environment? We are looking for a super smart and passionate individual to join our Business Analytics team. In this role, you will own the relationship with senior leaders across Customer Success, driving analytical insight into business recommendations and actions.
WHAT YOU'LL DO
- You will use analytics to drive business decisions, with the goal of strengthening customer retention, improving product adoption, and increasing renewal rates.
- You will test your recommendations in a hypothesis-driven, data-tested manner. This includes 1) performing analytical deep-dives to identify problems, opportunities and actions required; 2) leveraging large amounts of disparate data sources by using SQL or other scripting and statistical tools, and 3) designing and managing test/pilot programs.
- You will report against your initiatives by identifying key metrics and building executive-facing dashboards to track business progress and assess core initiatives.
- You will serve as the thought partner for senior executives to translate insights into actions and business priorities.
WHO YOU ARE
- You're a "business thought partner", not just a "data monkey". Your analytical kung fu is strong, but what you really enjoy is finding ways to improve the business. It just so happens that you use data analytics as the tool to prove that your suggestions are the right ones.
- Your analytics skills are strong, including 2+ years of experience in an analytics role. You have significant experience with SQL or experience in a major software engineering language (Python, C++, Java) or statistical packages (Alteryx, Matlab, SAS, R). You also have experience with data visualization tools such as Tableau, Qlik, Power BI, Looker, Domo, etc.). Experience with applied machine learning, data science, and/or statistics is a plus, but not required
- Your business judgment is strong. You've got the ability to take ambiguous business problems and solve them in a structured, hypothesis-driven, data-supported way.
- You've proven yourself as a trusted business partner. You've got exceptional business and communication skills. Strategy consulting experience or other client-facing professional services experience is a strong plus.
BENEFITS
Visit this webpage to check out all of our exciting benefits: https://join.collectivehealth.com/box
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
For details on how we protect your information when you apply, please see our Personnel Privacy Notice.
HEALTH AND SAFETY
To promote the health and safety of all Boxers and our communities, in order to "Go to Work" at Box in the U.S., you must be Fully Vaccinated or have an approved accommodation. "Go(ing) to Work" at Box is defined as visiting a Box office, facility, or co-working site, visiting or meeting in person with fellow Boxers, Box clients and/or customers, vendors, or partners, engaging in business travel, and or participating in any Box-sponsored and/or related activity where others are present. If you are fully remote and do not "Go to Work,” the vaccination requirement is not applicable. "Fully Vaccinated" means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. If you are unable to get a vaccine due to a medical condition, a sincerely-held religious belief or another legally recognized reason, Box will consider requests for an accommodation.
For details on how we protect your information when you apply, please see our Personnel Privacy Notice.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.
