About JLL -

We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!

Senior Business Analyst

As a member of JLL/T Solutions team, the Senior Business Analyst will work collaboratively with cross-functional team members in the development and management of real estate and facility management solutions that we implement for key clients. Responsibilities include assisting with continuous improvement and enhancement efforts, operational support activities, troubleshooting, special projects, and ongoing business support. The successful candidate should have a strong foundational knowledge of real estate solutions and business processes, ERP financial systems and processes, have a willingness to learn, possess a drive to exceed expectations, and be a great verbal and written communicator. In return, we offer a role that will keep you engaged and challenged in a fast-paced environment and provide broad experiences to help you further develop your professional skill set.

The JLL/T Solutions team delivers successful technology-based solutions to meet our clients' needs in a high-growth and fast-paced environment. The team's mission is focused on accelerating technology adoption in the corporate real estate domain by bringing creative, innovative, and compelling technical solutions to solve large, complex problems for our customers.

What this job involves:

• Have deep knowledge of the IWMS product (TRIRIGA)
• Partner with the BA, solution architect and technical lead as needed to translate business requirements into a functional design for use in functional testing and measuring successful delivery
• Verify solution requirements by partnering with development and testing teams
• Create and maintain key documentation for project deliverables like functional design in JAMA or a FDD
• Working closely with JLL's software development teams to apply best practices and help create solutions that support the business
• Responsible to develop and execute test cases or work with the QA team for the development & execution of test cases
• Ensure consistency and integrity of best practices for documentation by partnering with colleagues
• Ensure delivered solution meets the project business requirements

Sound like you? Before you apply it's worth knowing what we are looking for

Experience:

• Minimum 5 years' experience with business analysis or functional real estate knowledge in a professional services industry
• Experience and understanding of multiple real estate business process areas (e.g., site acquisition/build out/refurbishments, lease administration, occupancy planning or maintenance management, etc.)
• Experience gathering and documenting requirements through facilitating working sessions with subject matter experts
• Experience during the implementation of an IWMS system and understanding of the deployment lifecycle.
• Strong technical aptitude including experience with cloud-based services and products and fundamental data analysis skills
• Experience leading large meetings with many senior stakeholders
• Experience creating and delivering presentations to senior client leadership

Skills:

• Self-starter with a passion for continuous improvement
• High attention to detail and accuracy, and well organized
• Exceptional verbal and written communication skills, able to interact with all levels in the organization
• Ability to prioritize and manage multiple projects, committed to meeting deadlines, and able to course correct
• Comfortable with constantly evolving and changing priorities, enjoys new challenges

What you can expect from us

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We can't wait to see where your ambitions take you at JLL. Apply today!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.