Senior Business Analyst
We're transforming the grocery industry
Instacart is the North American leader in online grocery and one of the fastest-growing companies in e-commerce. Since 2012, we’ve been working towards creating a world where everyone has access to the food they love and more time to enjoy it together.
Groceries delivered to your door in as little as an hour. It seems simple, right? Well, it’s more complex than that. From re-routing deliveries during snowstorms, to connecting customers with coupons and deals for their favorite brands, to updating over half a billion grocery data lines every night...our efforts bring Instacart closer to being the operating system for the grocery industry.
OVERVIEW
At Instacart we solve for the customer. That extends beyond the hundreds of thousands of consumers we deliver groceries to and includes many leading and emerging consumer packaged goods (CPG) advertisers that want to shape how consumers perceive, shop, and stay loyal to their brands. Instacart’s Brand Partnerships team is focused on serving these clients through our native advertising platform.
We are hiring a Business Analyst to join the Sales Capability & Strategy team and lead the development of dashboards, tools, and analysis to ensure that leadership has the insights they need to measure the business. You are an expert in process management and in building and maintaining a framework to centrally own our most valuable internal asset: our ad business metrics. In this role you will work with multiple business stakeholders to gain consensus, document and create a central framework, and then to facilitate workflow and change management of those assets. This work will range from building new operational dashboards for the Sales team to conducting one-off analysis to help identify and size a new revenue opportunity for the Ads business. As a Business Analyst for Sales Capability & Strategy, you insist on the standards, have a strong technical skill, and bring a history of delivering results.
ABOUT THE JOB
- Partner with Sales Leaders to design, develop, and maintain key dashboards needed to manage the business
- Design, coordinate, and deliver periodic reporting to Instacart’s Brand Partnership leadership team
- Conduct ad hoc analysis, ranging from the development of new metrics to the identification of root causes for fluctuations in revenue
- Work independently as the key resource for day-to-day analytic needs
- Retrieve and aggregate data from multiple sources and compile it into a digestible and actionable format
- Self motivated to Identifying opportunity to automate and scale reports
ABOUT YOU
- 3+ years work experience in a role requiring application of analytic skills in a business analyst, data analyst or statistical analyst role
- Ability to write complex, efficient, and eloquent SQL queries to extract data
- Strong experience with data visualization tools, preferably Tableau
- Experience working with Salesforce data
- Excellent attention to detail, follow-through, and resourcefulness
- Ability to independently manage multiple projects simultaneously and prioritize responsibilities
- Ability to work cross-functionally with many teams and multi-tasks with a sense of urgency
- Ability to deal with ambiguity and competing objectives in a fast-paced environment and a willingness to lend a helping hand wherever it’s needed
NICE TO HAVE
- Masters degree (MBA, Business, Engineering, Statistics, Computer Science, Mathematics or related field)
- Advanced knowledge of data mining and experience with SQL, data warehousing, statistical analysis tools, Microsoft Excel, and data visualization tools such as Tableau; experience extracting and processing data using SQL and Excel
- Excellent communication (verbal and written) and interpersonal skills, and an ability to effectively communicate with both business and technical team
- Excellent organizational skills including prioritizing, scheduling, time management, and meeting deadlines
- Exposure to and understanding of digital advertising
- Experience working closely with a distributed sales team
Accommodations & Accessibility
At Instacart, we strive to create an accessible and inclusive experience for all candidates. If you need assistance submitting an application through our career site due to a disability, please submit an Accommodations Request Form and someone from our team will reach out soon to see how we may be able to assist.