Senior Business Analyst - Worcester, MA at Optum

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Opportunities with Reliant Medical Group. When you join Reliant, you'll be part of a community-based, multi-specialty, physician-led medical group. Everyone works collaboratively on a common purpose: improving the quality, cost and experience of health care. With the resources of a global health organization - Optum - behind us, we're at the forefront of value-based care. Supported by a patient-centric business model - integrated care teams focus on the best patient care, rather than volume. Here, you'll contribute to an exceptional patient experience. Discover a place where you can help shape the future of health care and do your life's best work.(sm)
Reliant Medical Group, part of Optum has an immediate need for a Senior Data Analyst within our Population Health and Provider Analytics department. The Senior Data Analyst will be responsible for supporting and assisting Manager, Director and others in the development and distribution of a variety of routine and strategic business analysis. Prepares a variety of corporate and provider specific reports and analyses to monitor performance that aligns with strategic and business goals. Utilizes appropriate financial, operational, and strategic data; identifies trends and suggests opportunity to improve operational performance.
Primary Responsibilities:
  • The Senior Data Analyst is considered a highly valuable and sought after resource, working almost exclusively in a self-directed, less structured fashion on more complex issues. They are seen as a valuable, often advisory, resource and subject matter expert.
  • Works with minimal guidance, except for on tasks with the highest degree of complexity, and frequently acts as a resource for less experienced team members by coaching, guiding, and providing feedback.
  • Possess the ability to assess and interpret customer needs and requirements and works to identify solutions to both typical and atypical requests and problems.
  • Responsible for creating specifications to bring data into a common structure, creating product specifications and models, developing data solutions to support analyses, performing analysis, interpreting results, developing actionable insights and presenting recommendations for use across the company.
  • Queries various data streams to generate routine and ad hoc productivity, capacity, utilization and quality reports and profiles, as well as analyses to support evaluation of business opportunities and issues.
  • Prepares and distributes accurate high-quality service line and provider specific profiles to track performance against Triple Aim and other corporate goals. In conjunction with the department leaders, provides feedback to providers or others regarding performance and data trends.
  • Creates and uses business intelligence, data visualization, query, analytic and statistical software to build solutions, perform analysis and interpret data.
  • Responsible for the management and manipulation of mostly structured data, with a focus on building business intelligence tools, conducting analysis, performing normalization operations and assuring data quality.
  • Partners with stakeholders to understand data requirements and develop tools and models such as segmentation, dashboards, data visualizations, decision aids and business case analysis to support the organization.
  • Produces and manages the delivery of activity and value analytics to key stakeholders.
  • Leverages subject matter expert views in the design of their analytics and algorithms.
  • Provides models and reports risk-predictive tools to support risk stratification.
  • Ensures accuracy and integrity of all information included in reports and analyses. Consistently audits and quality checks data and reports to ensure consistency and quality.
  • Helps analyze, investigate, explain, and interpret, within all domains of population health and provider analytics. Also works to identify, research, and validate significant data 'outliers'. Follows up to resolve issues where necessary.
  • Uses pertinent data and operation information to identify and solve a range of issues related to population health and provider analytics.
  • Provides data to department leaders to support their work with academic institutions and other experts in research and development of Population Health programs, and is a resource for providing explanation and information on the topics of productivity, capacity, utilization, quality and other population health topics.
  • Maintain current documentation of all routine processes in central location.
  • Prioritizes and organizes to meets deadlines for routine and project related work.
  • Adheres to all established policies regarding confidentiality of patient information.
  • Complies with health and safety requirements and with regulatory agencies such as DPH, etc.
  • Complies with established departmental policies, procedures, and objectives.
  • Enhances professional growth and development through educational programs, seminars, etc.
  • Attends a variety of meetings, conferences, and seminars as required or directed.
  • Performs other similar and related duties as required or directed.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • Bachelor's degree in Economics, Finance, Statistics, Mathematics, or related field
  • 3+ years of relevant experience in healthcare data reporting/analytics
  • Proficient with Microsoft Excel, Word, PowerPoint, etc.
  • Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance

Preferred Qualifications:
  • Demonstrated analytical skills
  • Experience with SQL, Access and BI tools such as Qlik Sense, Tableau, etc.
  • Excellent communication, interpersonal and organizational skills
  • Demonstrated ability to develop and present creative approaches and solutions to business issues

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies now require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles require full COVID-19 vaccination as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
For more information on our Internal Job Posting Policy, click here.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Job Keywords: Senior Data Analyst, Senior Analyst, Data Analyst, Worcester, MA, Massachusetts
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