Senior Business Analyst - OPS (Hampton Roads, VA)

| Hampton Roads, VA
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This position is responsible for the implementation and support of quality initiatives within assigned areas. Provides subject matter expertise related to quality initiative implementation, reporting and analysis. Is a liaison between internal/external customers and Information Technology for business definition, scope, testing and implementation to ensure quality, efficiency, effectiveness, and customer knowledge to improve business practices. Possesses a high degree of operational knowledge as it relates to customer operations in claims, system administration, expansion business, and member enrollment.

Sentara Health Plan is currently hiring an
Senior Business Analyst
For Optima Health!


This is a Full Time position with day shift hours and great benefits!

Remote opportunities available in the following states: Virginia, North Carolina, Florida, Nevada, Wyoming, South Dakota, Washington and Indiana, Georgia, South Carolina, Tennessee, Texas, West Virginia, Wisconsin, Maryland.

This position is responsible for:
  • Implementation and support of quality initiatives within assigned areas.
  • Provides subject matter expertise related to quality initiative implementation, reporting and analysis
  • Is a liaison between internal/external customers and Information Technology for business definition, scope, testing and implementation to ensure quality, efficiency, effectiveness, and customer knowledge to improve business practices
  • Possesses a high degree of operational knowledge as it relates to customer operations in claims, system administration, expansion business, and member enrollment.


Job Requirements:
  • Bachelor's Level Degree
  • Required: 3 years related experience in operations, IT, Project Management, and or reporting.
  • Required: Advanced Excel Skills, Microsoft Office Suite proficiency
  • Preferred Qualifications: coding experience, programming languages such as Python or SQL, Six Sigma Certification

Sentara Health Plans is the health insurance division of Sentara Healthcare doing business as Optima Health and Virginia Premier.

Sentara Health Plans provides health insurance coverage through a full suite of commercial products including consumer-driven, employee-owned and employer-sponsored plans, individual and family health plans, employee assistance plans and plans serving Medicare and Medicaid enrollees.

With more than 30 years' experience in the insurance business and 20 years' experience serving Medicaid populations, we offer programs to support members with chronic illnesses, customized wellness programs, and integrated clinical and behavioral health services - all to help our members improve their health.

  • Bachelor's Level Degree


  • Related 3 years


  • Judgment and Decision Making
  • Critical Thinking
  • Complex Problem Solving
  • Communication
  • Systems Analysis
  • Operations Analysis
  • Microsoft Excel
More Information on Sentara Healthcare
Sentara Healthcare operates in the Healthtech industry. The company is located in Norfolk, VA. Sentara Healthcare was founded in 1888. It has 10975 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 96 open jobs at Sentara Healthcare, click here.
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