Senior Business Analyst, Business Readiness Testing Spectrum Enterprise
At a glance:
- Are you an experienced analyst talented in aligning business functions and organizational goals?
- Can you commit to a role confirming end-to-end operational and launch readiness for new product and platform solutions?
- Do you desire a competitive salary with lucrative benefits and a focus on professional development?
Our company:
At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.
Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America's largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise's industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.
Highlights:
Achieving organizational goals and client satisfaction is at the center of every solution you recommend. As a Senior Business Analyst for Business Readiness Testing, you analyze complex business operations and provide strategies to simplify and enhance the client experience and improve business processes. You focus on ensuring successful solution and product launches by partnering with end-users to review and improve the ordering and fulfillment processes. You guide the overall testing process through the design, documentation and presentation of test scopes and approaches.
You propel projects forward by working cross-functionally with several business units. You are passionate about combining your expertise in business processes and technical capabilities to identify roadblocks and overcome obstacles to see projects completed efficiently. You thrive in an office environment consulting and improving teams across the Spectrum Enterprise footprint. You report directly to the Manager of Program Management for goals, guidance and assistance.
Position benefits:
- Competitive salary with bonus.
- Health, vision and dental insurance.
- 100% company match 401(k) up to 6%.
- Company funded retirement accumulation plan for an additional 3%.
- Education assistance.
- Pretax childcare spending account.
- Paid holidays, vacation days, personal days and sick days.
- Employee discount on spectrum services where available.
What you will do:
- Drive company-wide excellence by working with business stakeholders to analyze operations and recommend solutions that align business functions with organizational goals.
- Improve existing operations by recommending solutions for general business processes and planning based on an in-depth understanding of the company structure, policies and procedures.
- Propose new strategies for current and future business changes by compiling, analyzing, interpreting and presenting complex data, including reports, charts and graphs.
- Develop project improvement scope, such as estimates by identifying phases, elements, personnel requirements and cost.
- Assess trends and develop actionable insights and recommendations based on an analysis of external market dynamics and other data sources.
- Improve solution results by leveraging new technology or alternative uses of existing technology.
- Perform additional duties related to the position as assigned.
Required keys for success:
- Five or more years of business analysis or related experience.
- Proven prioritization and organizational skills with the ability to work independently and in a collaborative, dynamic team environment.
- Solid ability to analyze and interpret data for multiple projects simultaneously and quickly identify business issues and opportunities.
- Proficient in Microsoft Word, Excel, PowerPoint and Outlook.
- Effective written and spoken English communication skills with all levels of an organization.
How you will stand out from the crowd:
- Hands-on experience with testing processes and procedures, including quality assurance (QA), user acceptance testing (UAT) or other relevant types of testing.
- Experience leading large complex projects while working with cross-functional teams and stakeholders.
- Highly versatile telecommunications professional with a mixed background of technical, product management and operational roles.
- Knowledge of enterprise-level cable and telecommunications products and supporting platforms and architectures.
- Familiar with order-to-cash operational workflows and supporting platforms.
- Solid presentation skills both in leading discussions as well as composing written presentations.
Your education:
- Bachelor's degree in business or a related field (required).
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