Job Description Job Description
The Chase Sales Science COE team supports the executives that lead the Consumer Bank, Business Banking, and Wealth Management Lion of businesses to analyze and optimize marketing programs. The team provides expertise in data science & analytics to optimize sales performance for our bankers and financial advisors across the firm. The team leverages industry-leading tools, processes and skills to convert data into meaningful insights that enable sales leadership to drive value and an excellent customer experience for their business programs.
This role within the Data and Analytics function, will specialize in analyzing the effectiveness of key front-line technology and emerging capabilities for the bankers and financial advisors in the over 5,000 Chase branches. The ideal candidate must be able to operate in a collaborative environment and will require you to engage with a wide variety of partners to socialize and move forward all Sales initiatives.
We're looking for a charismatic storyteller, creative thinker with a talent for detecting patterns and able to make intelligent decisions to solve problems.
In this role, the candidate will be responsible for

• Supporting BI reporting and Dashboards.
• End to end preparation of data and development of dashboards using SQL, Alteryx and Tableau
• Ad-hoc speed-to-market analytics

Key Responsibilities

• Support and manage business-LOB focused BI reporting and dashboards. Drive the set up and production of dashboards measuring KPIs for the business-LOB
• Work with engineers and data scientists to turn insights into self-service dashboards or data products.
• Build clean, pretty, actionable dashboards using tools like Tableau, Alteryx, SQL
• Query Salesforce data and merge information from diverse data sources to create rich datasets that enable better decision-making
• Evangelize the insights through storytelling. Create easy-to-consume media that inspires into action anyone from senior execs to fellow analysts.
• Drive automation of new and existing processes

Qualifications

• Experience in data management projects, preferably related to customer (CRM), Sales, marketing or the financial services domain
• Minimum 2 years' experience developing advanced data visualization in Tableau or similar tools
• Knowledge of ETL and data wrangling tools/language such as Alteryx, R, or Python
• Experience with relational databases, optimizing SQL to pull and summarize large datasets, report creation and ad-hoc analysis
• Knowledge of modern databases (Teradata) , big-data (Hadoop) , Cloud (AWS, Snowflake) concepts
• Demonstrated ability to think beyond raw data and to understand the underlying business context and sense business opportunities hidden in data
• Strong written and oral communication skills; ability to communicate effectively with all levels of management and partners from a variety of business functions
• Self-starter who can work independently with minimum supervision and drive results in a dynamic and fast evolving environment
• Laser focused on impact, balancing effort to value, and getting things done

Must have

• Data Visualization experience
• SQL experience

Huge plus

• Tableau public profile demonstrating your visualization capabilities
• Tableau certification
• Experience in Alteryx
• Experience in Salesforce

Nice to have

• Knowledge of statistical and machine learning techniques, their advantages, disadvantages and areas of application and/or experience in Python/R
• Experience in Einstein Analytics

About Us Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.