Senior Analyst, Product - Hybrid at GXO Logistics, Inc. (Charlotte, NC)

| Charlotte, NC
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Solutions driven success.

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.

Asthe Senior Product Analyst, you will assist in driving the business product vision and feature definitions to ensure the objectives of the developed solution are achieved. You will participate in user requirement gathering sessions, take feedback to the product team to analyze and assess feasibility, and work closely with user experience (UX) designers to ensure features are communicated and designed to work optimally. If you're looking for an exciting opportunity with a rapidly growing, dynamic global company, join us at XPO.

What you'll do on a typical day:
  • Define product roadmaps for XPO Connect software by working closely with stakeholders and the engineering team to deliver new products and feature enhancements
  • Collaborate cross-functionally to develop and execute ideas through all aspects of the product development life cycle including design, development, and implementation
  • Develop feedback loops between the products and users, and continually develop the understanding of the problem through user feedback, metrics and communicating insights to the product and engineering teams
  • Identify, review, and analyze business and product requirements
  • Assist in designing and developing products that address appropriate business needs
  • Assist in training/developing business unit members on how XPO staff performs its duties in relation to customer and carrier operations
  • Perform delivery with established test criteria and assist in executing User Acceptance Testing (UAT) and ensure that development/testing meets all product requirements
  • Participate in deploying/implementing application solutions
  • Support ongoing operations by responding to queries and problems, and partner with business change management to ensure system adoption
  • Gather and analyze data to ensure requirements address and resolve business problems by troubleshooting software (Java, Angular) to understand why some features may or may not be working

What you need to succeed at XPO:

At a minimum, you'll need:
  • Bachelor's degree or equivalent related work or military experience
  • 2 years of experience in transportation or logistics

It'd be great if you also have:
  • Experience with software development processes, including discovery, design, engineering, UAT and implementation
  • Transportation and logistics industry experience
  • Experience preparing and delivering presentations
  • Demonstrated understanding of UX
  • Strong project management skills
  • An analytic approach to problem solving
  • The professionalism to work in ambiguous situations and create clarity amid chaos

Be part of something big.


We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statement here.
More Information on GXO Logistics, Inc.
GXO Logistics, Inc. operates in the Logistics industry. The company is located in Greenwich, CT. GXO Logistics, Inc. was founded in 2021. It has 10001 total employees. To see all 37 open jobs at GXO Logistics, Inc., click here.
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