This role can be performed remotely anywhere within the United States and Canada.

FullStory is looking for a Senior Analyst, Pricing Analytics expert to stimulate our pricing efforts and bring robust quantitative and qualitative analysis to inform key pricing decisions. You will work closely with Product and Go-To-Market functions to ensure we package, price, and position product offerings to maximize value for both our customers and our team. This role reports to the Lead for Product Pricing and Analytics.

Day to day, you’ll:

• Lead strategic pricing initiatives (e.g., willingness-to-pay studies, price modeling, competitive research)
• Own measuring, monitoring, and reporting on key pricing and packaging KPIs.
• Determine optimal price points for product offerings and services.
• Identify how to package new product features to balance monetization and adoption.
• Be an analytics expert that provides a strategic viewpoint on key value drivers with our customers and the industry. Guide decisions through data analysis and forecasting.
• Partner with Product, Sales, Marketing, CX, and Engineering teams to implement pricing decisions.

We’re looking for someone who:

• Has a bachelor’s degree in economics, a quantitative field or equivalent practical experience
• Has worked at a Software-as-a-Service(SaaS) B2B company
• Has experience turning data into a compelling story to illustrate what happened and why it matters
• Has experience with analytics or Business Intelligence tools (e.g., spreadsheet software, Tableau, Looker)

It would be amazing if:

• You have 4+ years of experience in SaaS or management consulting
• You have pricing analysis experience

About FullStory

Founded in 2014 on the belief that everyone benefits from a more perfect digital experience, FullStory’s digital experience intelligence platform empowers businesses to continuously improve the digital customer experience across sites and apps. At the core of FullStory’s platform is a powerful analytics engine that connects digital interactions to the metrics that matter most to businesses. With FullStory, product, engineering, and UX teams can align around the customer, break down internal information silos, and achieve company objectives together—faster. The end result? A digital experience customers love.

FullStory is backed by world-class investors and has 300+ employees around the world, with offices in Atlanta and London. We are proud to have been named to Forbes’ List of America’s Top Startup Employers, Wealthfront’s Career Launching Companies List, and LinkedIn’s Top US Startups List. Our company, in three words:

• Empathy - Making a habit of empathy is a powerful way to maintain moderation and stay open to important information that doesn't originate inside your own head.
• Clarity - Few problems can survive their thorough description. By the time you can explain a problem in excruciating detail, especially to someone else, you know how to solve it.
• Bionics - "Study what humans do and figure out how to scale it." A dedication to building bionic systems ensures we maximally empower our users while minimizing our own unnecessary toil.

Benefits

• Have a life. FullStorians enjoy autonomy and flexibility. From a remote-first work environment to untracked paid time off, we don’t believe in micromanaging your time. After all, smart, driven people are their own best bosses.
• Stay healthy. For our US-based FullStorians, we cover 99% of your premiums and 75% of your dependents’—same goes for dental and vision coverage. 
• Save for retirement. For our US-based FullStorians, we offer a 401k retirement plan through Vanguard and match employee contributions 2:1 up to $4800 USD per calendar year.
• Paid parental leave. We want FullStorians to have the flexibility to balance the needs of their growing families without the added stress of figuring out work and finances.
• Keep learning. FullStory provides professional development opportunities through training programs, career coaching sessions, and an annual learning subsidy.

FullStory is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If you love technology but aren’t sure if you’d fit in, please apply anyway. When you apply, you will have the opportunity to share your pronouns, gender, ethnicity, and veteran status with FullStory to help us identify areas for improvement in our hiring and recruitment process. Completion of these questions is entirely voluntary. Any information you choose to share with us will be kept confidential and will not impact the hiring decision in any way.