Senior Analyst - Business Production Support (Remote)

| Pittsburgh, PA | Remote
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Job Description
This Sr. Analyst/Consultant supports Business Owners and Leads, using technical expertise and process knowledge, to deliver key Operations programs and/or initiatives of varying complexity (multiple initiatives simultaneously) - across multiple software platforms, including but not limited to: SPRx, HBS/SPARCS, CATS, SFW, Pronet, PeopleSafe, Tableau, Sharepoint, RPA. The individual will primarily focus on assisting Operations in the day-to-day aspects of initiative delivery and change management; thus demonstrating the ability to support problem identification, solution definition, and measurement and tracking of outcomes - additionally readying operations for expected impacts from technology delivery and process-flow changes through effective planning for training, controls and reporting. The role is responsible for interfacing and communicating at varying levels of the organization, including direct communication with cross-functional areas across the company; coordination with Operations, SMEs and IT teams will be key to success. The Sr. Consultant will also lead and drive solution/implementation of production incident ticket and BSR (Business System Request) delivery.
This is an eligible to Work From Home position and may be based in any state. This position is expected to work with a flexible schedule and have some on-call support expectations.
Required Qualifications• 3 Years of related professional experience.• Experience in the following software platforms - including but not limited to: SPRx, HBS/SPARCS, CATS, SFW, Pronet, PeopleSafe, Tableau, Sharepoint, RPA.• Proven ability to support multi-faceted initiatives and use effective judgment in prioritization and time allocation.• Excellent presentation and communication skills/techniques.• Ability to work collaboratively in a cross-functional team environment to solve challenging issues and identify opportunities for improvement.• Ability to work collaboratively with pharmacy operation teams and represent/support the business.• Possess strong overall working and hands-on knowledge of Pharmacy applications, specialty operations and therapy processes.• Demonstrated high level of integrity and independent judgement and initiative.• Demonstrated strong and effective high quality execution to meet deliverables and tasks in appropriate timelines.• Demonstrates flexibility to support rapid adjustments to strategy and priorities to meet changing business requirements; conveys strong sense of urgency to drive issues to closure.• Possess ability to apply new innovative approaches to initiative delivery.
COVID Requirements
COVID-19 Vaccination Requirement
CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.
You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.
Preferred Qualifications
5 years of related professional experience
Bachelors degree or equivalent experience
Business Overview
Bring your heart to CVS Health
Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day.
CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
More Information on CVS Health
CVS Health operates in the Fitness industry. The company is located in Woonsocket, RI, Pittsburgh, PA, Northbrook, IL, Irving, TX and Scottsdale, AZ. CVS Health was founded in 1963. It has 119959 total employees. To see all 614 open jobs at CVS Health, click here.
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