Sec & Derivatives Sr Analyst at Citi

| Columbus, OH
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The Senior Billing Analyst position is responsible for managing and supporting the Funds EMEA billing team. The person in this role will be managing the team on client maintenance, invoice production, accounting, reconciliation and investigations related to the EMEA billing markets. This role includes managing the team workflow to meet deadlines and accuracy standards, metrics reporting, testing tasks, and assisting the team for escalations, process improvements, and risk mitigation. Additionally, this person will also be involved with special projects, internal controls compliance, standard operating procedure writing, software application requirement development, and End User Computing development and maintenance. In summary, this role is key to delivering operational excellence through flexibility, support, standardized controls and reduced operational risk and service harmonization.

  • Description:
    • Manage a team of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)
    • Manage workflow across the team to ensure accurate and timely delivery of invoices
    • Manage workflow across the team to ensure accurate and timely posting of receivable, revenue, and incoming payments
    • Serve as primary point of escalation for internal/external staff queries, and develop/manage process, productivity, and quality standards
    • Create, develop, and maintain business relationships, identify and implement service, system, and process enhancements, lead and evaluate system testing, and train staff on new technology enhancements
    • Support development and achievement of strategic goals by coaching and training staff on new or existing functions as well as SMART goal setting
    • Identify and implement corrective action plans across teams while analyzing and assessing business risk
    • Identify and Action potential gaps and process improvements
    • Effectively communicate to internal partners to aid in collections, maintain and improve customer satisfaction and share best practices
    • Review metrics and ensure timely resolution of outstanding Items (including accounting breaks, unsent invoices, pending fee schedules, MCA reporting)
    • Perform as a back-up to the section manager and other team coordinators as needed
    • Demonstrates Leadership and Management Potential
    • Ensure adherence to all audit policies and procedures

  • Qualifications:
    • Bachelor's degree or years equivalent to work experience
    • 5 years' experience in Securities industry or Financial experience or equivalent
    • Excellent written and verbal communication skills
    • Excellent interpersonal, analytical and problem solving skills
    • Advanced PC skills including MS Excel
    • A proven ability to learn new processes
    • Proven ability to provide superior customer service
    • Work well under pressure and meet strict deadlines
    • Investigation and reconciliation ability
    • Ability to lead people

Job Family Group:
Operations - Transaction Services

Job Family:
Securities and Derivatives Processing

Time Type:
Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.
More Information on Citi
Citi operates in the Fintech industry. The company is located in New York, NY, New York, NY, Jacksonville, FL and Dallas, TX. Citi was founded in 2022. It has 223850 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 1017 open jobs at Citi, click here.
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