SAS BI-Lead at Wipro Limited

| Nashville, TN
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"As a Lead Administrator, you should be able to act as a Single point of contact for the technical tower in front of the customer management. Ensure proper communication and quick resolution as a crisis manager. Responsible for Vendor Management and people management. Drives day to day operations and work plan allocation/management. Conduct periodic reviews with teams. Weekly and monthly status reports to higher management. Participate in business meetings with various stake holders. Take corrective actions based on the customer satisfaction surveys. Drive service improvement programs. Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Effort estimation/reviews on need basis for new projects."
More Information on Wipro Limited
Wipro Limited operates in the Information Technology industry. The company is located in Mountain View, CA. Wipro Limited was founded in 1945. It has 240702 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 320 open jobs at Wipro Limited, click here.
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