Salesforce Systems Analyst (Tampa Bay, FL)

| Tampa Bay, FL
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REQUIREMENT DETAILS

What You Will Do

  • Document functional/technical specifications for application enhancements
  • Communicate design to both business and development/QA in a clear and comprehensive manner
  • Work with development and QA teams throughout the lifecycle to ensure that the end product meets the business needs and expectations
  • Negotiate plans, timelines and trade-offs while ensuring end project meets the business expectations
  • Provide application support, researching issues and answering questions from the users
  • Release management - request approvals for release installs and coordinate release install plan


echnical Experience:
  • 5+ years of System Analyst / Business Analyst experience
  • Strong Business Analyst skills
  • Broad SDLC experience
  • Experience with Agile/Scrum software methodologies
  • Strong SQL and relational database skills
  • Salesforce experience (implementation experience most important)
  • Strong Understanding of Salesforce Service Module (Call Center)

Non-technical Skills:
  • Excellent written and verbal communication skills - able effectively present information to audiences with various levels of technical understanding with the ability to drive the conversation
  • Technical writing skills - Ability to write User Stories / Features / Epics and Acceptance Criteria from an Agile Methodology perspective
  • Excellent analytical skills
  • Ability to manage multiple tasks and adhere to necessary timelines

Desired Skills:
  • Experience in PBM/healthcare
  • Prior development experience (.NET or Salesforce desired)
  • Hands-on enterprise application or system design experience
More Information on Sphinix Solutions
Sphinix Solutions operates in the Business Intelligence industry. The company is located in New York, NY and Cambridge, MA. Sphinix Solutions was founded in 2011. It has 51 total employees. To see all 107 open jobs at Sphinix Solutions, click here.
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