Salesforce Business Analyst at Slalom (Columbus, OH)

| Columbus, OH
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Who You'll Work With

In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 3rd largest global Salesforce partner, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities and exposing our people to meaningful work that aligns to their personal and professional goals.

The Salesforce Business Analyst is a self-driven individual with a "get it done" mentality that has a passion for helping organizations solve complex business and technology problems. This person will build and deliver intelligent and robust solutions for Slalom Consulting's clients as a Salesforce.com Solution Architect. The individual in this role will lead technical requirements sessions, act as a liaison between clients and Slalom's internal development staff, architect and document solutions, and develop interfaces between Salesforce.com and other systems. The successful candidate will have a minimum of five years of relevant work experience and be adept at managing client expectations, leading development teams, and maintaining scope according to defined requirements.

What You'll Do
  • Propose, implement, and manage the implementation of Salesforce solutions that meet business requirements
  • Lead client sessions to gather, define, and document business requirements
  • Develop implementation estimates and plans for phases of the delivery lifecycle, including development, testing, training, communication, deployment, and post-production support
  • Document requirements in the form of use cases
  • Demonstrate solution functionality to business stakeholders as needed
  • Design and participate in end-user acceptance testing
  • Present solution options to customer, evaluating the pros and cons of declarative configuration against code and customization
  • Perform impact analysis for scope change requests, document changes to requirements, configuration, and data mapping
  • Participate in declarative system configuration
  • Provide technical and functional expertise to project teams
  • Participate in training content development and Administrator and end-user training delivery
What You'll Bring
  • 2+ years of CRM experience and proven understanding of a full software development lifecycle
  • 2+ years of hands-on experience with packaged applications, preferably Salesforce, implementing full project lifecycles.
  • Ability to serve as a liaison between both business and technical teams to drive effective, timely solutions that fulfill both strategic and operational needs
  • Skilled at defining and documenting business processes and requirements for ongoing system improvement initiatives
  • Requirements gathering - Experience participating in and leading requirements gathering sessions and documenting detailed user stories, defined outcomes, and success criteria
  • System configuration - Ability to effectively design a scalable solution to meet client business needs, and participate in system configuration when necessary
  • Project management - Understanding of core project management concepts, theories, practices, and methods including Agile
  • Familiarity with agile software delivery methodologies and tools such as Scrum, Jira, and Rally
  • Active Salesforce certifications or ability to achieve relevant certifications upon hire
  • Ability to coordinate with business/IT stakeholders to help define product roadmap
About Us

Slalom is a modern consulting firm focused on strategy, technology, and business transformation. In39markets around the world, Slalom'steams have autonomy to move fast and do what's right.They arebacked byregional innovation hubs, a global culture of collaboration, and partnerships with the world's top technology providers. Founded in 2001 and headquartered in Seattle, Slalom has organically grown to over8,000employees. Slalomhas beennamed one of Fortune's 100 Best Companies to Work Forfive years runningand is regularly recognized byemployees as a best place to work.Learn more at slalom.com.

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud it invest in benefits that include:meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer additional benefits such as a yearly $350 reimbursement account for any well-being related expenses as well as discounted home, auto, and pet insurance.

Slalom is an equal opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans status, or any other characteristic protected by federal, state, or local laws.
More Information on Slalom
Slalom operates in the Consulting industry. The company is located in Atlanta, GA, Seattle, WA, Portland, OR, Palo Alto, CA, San Francisco, CA, Walnut Creek, CA, Irvine, CA, West Hollywood, CA, San Diego, CA, Scottsdale, AZ, Salt Lake City, UT, Denver, CO, Addison, TX, Grapevine, TX, Houston, TX, Miami, FL, Atlanta, GA, Minneapolis, MN, St. Louis, MO, Chicago, IL, Detroit, MI, Columbus, OH, Charlotte, NC, McLean, VA, Philadelphia, PA, Morristown, NJ, New York, NY, White Plains, NY, Hartford, CT and Boston, MA. Slalom was founded in 2001. It has 9982 total employees. To see all 601 open jobs at Slalom, click here.
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