Salesforce Business Analyst at Accenture (Houston, TX)

| Houston, TX
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We Are

Accenture's Salesforce practice, and we live to see what this platform can do. Since we were one of the first on the scene, we're the largest global Salesforce practice, not to mention one of the best. In fact, we are the industry-leader for building Salesforce solutions, and we are Master Certified in all 12 industries and clouds. We use tech like Lightning, Einstein, and Bolt to build stronger, better relationships with customers. And we are always learning. We're building the most resourceful team on the planet, and helping our people with new skills, training, and support to get over 4,200 certifications including Certified Technical Architect (CTA). Visit us here to find out more about Accenture's Salesforce practice.

You Are

A Salesforce Business Analyst with a keen eye for problem solving. You work with project teams to identify and analyze clients' requirements and craft the right solution. On top of this, you've got the communication skills to build the right rapport clients to get the project off the ground. Organization is your forte. You prioritize multiple projects at once with aplomb and always deliver quality work on time.

The Work
  • Connect regularly with the client throughout each project, and work with the project team to gather the business and functional requirements, then scope and define what to prioritize
  • Map functional requirements to Salesforce.com features and functionality and build training materials to train new users in Salesforce and other applications
  • Identify and log requirements to create, test, and launch the CRM solution
  • Evaluate information from a range of sources, settle any inconsistencies, and break down high-level information into details
  • Work with Architects and Developers to transform new requirements into Salesforce.com design and implementation
  • Supervise data quality and integrity in platform applications with Salesforce Administrator and functional managers
  • Configure Users, Profiles Role Creation/Maintenance, Custom and Formula Fields, Validation Rules, Page Layouts and List views, Assignment/Auto Response/Critical issue, Workflows & Approvals, and Process Builder
  • Supports testing cycles (UAT, regression, system), training/training materials, and project management (updates, scheduling, invoicing)


For now, all Accenture business travel, international and domestic, is currently restricted to client-essential sales/delivery activity only. When/if travel resumes, travel for this role is expected to be 50% or less.

Please note: The safety and well-being of our people continues to be the top priority, and our decisions around travel are informed by government COVID-19 response directives, recommendations from leading health authorities and guidance from several infectious disease experts.

Here's What You Need
  • At least 2 years working as Business Analyst
  • Demonstrated ability as a Salesforce Administrator or Salesforce App Builder (minimum 2 years)
  • A minimum of 2 years of experience implementing CRM solutions from start to finish, including the creation of business requirements and other formal documentation.
  • Bachelor's degree or equivalent (minimum 12 years) work experience. (If you have an Associate's Degree, you must have a minimum of 6 years work experience)


Bonus Points If
  • You have experience working with sandbox and production environments to lead the distribution of system functional or process changes


As required by the Colorado Equal Pay Transparency Act, Accenture provides a reasonable range of compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is $67,900 - $146,700 and information on benefits offered is here.

COVID-19 Update

The safety and well-being of our candidates, our people and their families continues to be a top priority. Please be aware that Accenture roles in the US require all employees to be fully vaccinated as a condition of employment. Accenture will consider requests for medical or religious accommodation to this vaccination requirement during the recruiting process.

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
More Information on Accenture
Accenture operates in the Information Technology industry. The company is located in San Francisco, CA, Austin, TX, Irving, TX, Washington, DC and New York, NY. Accenture was founded in 1989. It has 456553 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 902 open jobs at Accenture, click here.
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