Sales Strategy & Operations Data Analyst - Global Reporting & Analytics

| Austin, TX
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About This Role:

CrowdStrike is seeking a Sales Strategy & Operations Data Analyst to join the Go-To-Market Reporting, Forecasting, and Analytics team. This team is a part of the Sales Transformation group within the Sales Operations department.

This role will be based out of either Sunnyvale, CA or Austin, TX and will report into a management team located in Sunnyvale, CA, United States (location of CrowdStrike’s headquarters).

Role Description:

The Sales Strategy & Operations Data Analyst will act as a trusted advisor to senior Sales leadership located in the United States and around the world. This role will focus heavily on forecasting, renewals, and providing analytical support for our Sales Programs & Operations team. Primary responsibilities include leveraging data to provide unique insights, building dashboards with operational KPIs in Domo, creating data flows using Domo and Snowflake, leading transformational projects, providing forecast analysis, and enabling data excellence (leveraging tools like Salesforce.com, Snowflake, Clari, and Domo to do so). 

The Analyst must be comfortable wearing many different hats: reporting and analytics subject matter expert, forecasting subject matter expert, project manager, business partner, trusted advisor to senior leadership. They should be passionate about data driven decision making and will act as an evangelist internally for data and work to empower Sales’ use of it.

Key Responsibilities:

  • Improve/refine existing Sales Programs & Operations reporting policies and procedures

  • Provide Weekly/Monthly updates and forecast insights to Sales and Sales Operations on key activity within their Sales Team and Theater

  • Lead analysis of business & operational performance

  • Develop and oversee processes for effective data analysis and reporting on the relevant metrics and ensure quality output and presentation

  • Design and interpret key performance metrics. Deliver insights & recommendations and maintain the KPI Playbook for global consistency

  • Support weekly and monthly reporting and analytics needs for the sales organization, identifying significant changes and trends that will materially impact the company’s growth trajectory

  • Assist in any operational issues with Global Reporting, Forecasting, & Analytics to support our charter of global consistency

  • Coordinate between peers, key stakeholders, and Theater Ops to help resolve gaps

Day-to-Day Activities:

  • Maintain and enhance reports and dashboards to provide visibility of business and operational performance across our KPI Playbook

  • Advise and consult Sales and Sales Operations on a regular basis to improve KPIs and adherence to all sales process and policies

  • Collaborate with extended stakeholders on the areas of reporting & analytics to improve accuracy and concerns with the data

  • Engage with cross-functional teams to incorporate reporting that is not globally consistent into our standard operating procedures

Qualifications:

  • 2-4 years of relevant experience in Analytics, Investment Banking, Consulting, Sales Operations, or Business Operations

  • Able to tell a story using data and act as an advocate for data driven decision making

  • Passionate about cybersecurity industry, software-as-a-service (Saas), and sales excellence

  • Self-starter, able to navigate in a high-pressure, fast-paced environment

  • Highly motivated, detail-oriented, strong team contributor; able to work independently and cross-functionally

  • Strong interpersonal, verbal and written communication skills

  • Advanced proficiency in Microsoft Office 365 Suite and/or Google Apps (Word/Docs and Excel/Sheets are key tools)

  • Proficiency in Salesforce reporting a plus (able to run reports, build dashboards)

  • Proficiency in Business Intelligence tools a plus (DOMO, Tableau, Power BI, etc.)

  • Proficiency in SQL a plus

  • Experience with Snowflake, Clari, Tableau, DOMO, Quip, Salesforce.com a plus

#LI-JK1

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Technology we use

  • Sales & Marketing
    • SalesforceCRM

An Insider's view of CrowdStrike

What's something quirky about your company?

Our mascot is a falcon so the SDR team puts falcon in front of activities - for example when we do team stretches when everyone needs to get up from their chair and take a break we call it Falcon Stretch

Jessica

SDR Manager

What does your typical day look like?

A corporate account executive is essentially a relationship manager between any organization that we're working with and CrowdStrike. We're strategic and we really dig into the current security environment of a company. Finding out what their pain points are, finding out what their goals are and then we consultatively position a solution for their

Theo

Corporate Account Executive

How does the company support your career growth?

I started off as an intern and then joined CrowdStrike as an SDR. I was quickly promoted to an SDR team lead and now I'm looking at my next possibilities. I have friends that work in other companies and their trajectory in their first entry level job can take 2-3 years. At CrowdStrike, if you prove yourself, you're fast tracked to the next role.

Marit

SDR Team Lead

How do you empower your team to be more creative?

My leadership style is to be supportive and a little bit experimental. We don't try to cookie cut our reps. We want everyone to find out what they are good at and then coach to those strengths, cover the weaknesses and help everyone find their own way to be successful.

Jack

Director Corporate Sales, East

How do you make yourself accessible to the rest of the team?

There is real cohesion and teamwork here. We're all in this open setting sharing what is working for us in real time. So I would say it's very much a team and we have a tribal knowledge atmosphere. We all help each other succeed.

Pasquale

Corporate Account Executive

What are CrowdStrike Perks + Benefits

CrowdStrike Benefits Overview

We offer flex schedules, a comprehensive benefits package, health and wellness programs, fully stocked company pantry, company and team events, and commuter benefits. We also offer our people the chance to work on passion projects and innovation during our annual “Think Week” as well as peer recognition and reward programs like Team Bravo award for cross-functional collaboration and Hero award for those who embody our core values and live our culture.

Culture
Volunteer in local community
CrowdStrike supports employees in charitable efforts and community service for charities and causes important to the local team.
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Competitive 401(k) plan.
401(K) Matching
Company Equity
RSU's are available as part of employee compensation.
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
CrowdStrike provides 12 weeks of parental leave for the primary caregiver and 8 weeks leave for the secondary care giver.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
We offer pre-tax commuter benefits.
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
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