Sales Strategy & Operations Data Analyst - Global Reporting & Analytics

| Austin, TX | Hybrid
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About This Role:

CrowdStrike is seeking a Sales Strategy & Operations Data Analyst to join the Go-To-Market Reporting, Forecasting, and Analytics team. This team is a part of the Sales Transformation group within the Sales Operations department.

This role will be based out of either Sunnyvale, CA or Austin, TX and will report into a management team located in Sunnyvale, CA, United States (location of CrowdStrike’s headquarters).

Role Description:

The Sales Strategy & Operations Data Analyst will act as a trusted advisor to senior Sales leadership located in the United States and around the world. This role will focus heavily on forecasting, renewals, and providing analytical support for our Sales Programs & Operations team. Primary responsibilities include leveraging data to provide unique insights, building dashboards with operational KPIs in Domo, creating data flows using Domo and Snowflake, leading transformational projects, providing forecast analysis, and enabling data excellence (leveraging tools like Salesforce.com, Snowflake, Clari, and Domo to do so). 

The Analyst must be comfortable wearing many different hats: reporting and analytics subject matter expert, forecasting subject matter expert, project manager, business partner, trusted advisor to senior leadership. They should be passionate about data driven decision making and will act as an evangelist internally for data and work to empower Sales’ use of it.

Key Responsibilities:

  • Improve/refine existing Sales Programs & Operations reporting policies and procedures

  • Provide Weekly/Monthly updates and forecast insights to Sales and Sales Operations on key activity within their Sales Team and Theater

  • Lead analysis of business & operational performance

  • Develop and oversee processes for effective data analysis and reporting on the relevant metrics and ensure quality output and presentation

  • Design and interpret key performance metrics. Deliver insights & recommendations and maintain the KPI Playbook for global consistency

  • Support weekly and monthly reporting and analytics needs for the sales organization, identifying significant changes and trends that will materially impact the company’s growth trajectory

  • Assist in any operational issues with Global Reporting, Forecasting, & Analytics to support our charter of global consistency

  • Coordinate between peers, key stakeholders, and Theater Ops to help resolve gaps

Day-to-Day Activities:

  • Maintain and enhance reports and dashboards to provide visibility of business and operational performance across our KPI Playbook

  • Advise and consult Sales and Sales Operations on a regular basis to improve KPIs and adherence to all sales process and policies

  • Collaborate with extended stakeholders on the areas of reporting & analytics to improve accuracy and concerns with the data

  • Engage with cross-functional teams to incorporate reporting that is not globally consistent into our standard operating procedures

Qualifications:

  • 2-4 years of relevant experience in Analytics, Investment Banking, Consulting, Sales Operations, or Business Operations

  • Able to tell a story using data and act as an advocate for data driven decision making

  • Passionate about cybersecurity industry, software-as-a-service (Saas), and sales excellence

  • Self-starter, able to navigate in a high-pressure, fast-paced environment

  • Highly motivated, detail-oriented, strong team contributor; able to work independently and cross-functionally

  • Strong interpersonal, verbal and written communication skills

  • Advanced proficiency in Microsoft Office 365 Suite and/or Google Apps (Word/Docs and Excel/Sheets are key tools)

  • Proficiency in Salesforce reporting a plus (able to run reports, build dashboards)

  • Proficiency in Business Intelligence tools a plus (DOMO, Tableau, Power BI, etc.)

  • Proficiency in SQL a plus

  • Experience with Snowflake, Clari, Tableau, DOMO, Quip, Salesforce.com a plus

#LI-JK1

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Technology we use

  • Engineering
  • Sales & Marketing
    • GolangLanguages
    • PythonLanguages
    • KafkaFrameworks
    • KubernetesFrameworks
    • CassandraDatabases
    • ElasticsearchDatabases
    • RedisDatabases
    • AWS (Amazon Web Services)Services
    • SalesforceCRM

An Insider's view of CrowdStrike

How does your team reward individual success?

One way we reward sales reps is with opportunities to grow their skills and prep for their next role. Whether that’s extra shadowing sessions or running calls, we encourage our high performers to explore new avenues that align with their future goals.

Kristan C.

Sr. Manager, Sales Development

How do you collaborate with other teams in the company?

What I love about CrowdStrike’s culture is it’s very collaborative. Reaching out to the right people at the right time to assist our customers in a thorough & timely manner ensures that we have the right subject matter expert on the frontlines. It truly is a customer first mindset that defines our mantra of One Team, One Fight!

Thaddeus M.

Sr. Manager, Customer Sales

What does career growth look like on your team?

A core facet of our mission in the Sales Development organization is to serve as a talent pool for the sales teams at CrowdStrike. We strive to not only grow and develop our people to excel in our world, but to arm them with skills, knowledge, and tenacity they will need to be successful in their next role.

Alena C.

Director, Enterprise Sales Development

How do you make yourself accessible to the rest of the team?

With a global team, it’s crucial to be intentional in how and when we meet. I prioritize scheduling regular skip level meetings with my individual contributors and protect 1:1 manager meetings so I can be present and engaged. I always try my best to ensure the team feels well supported, no matter how busy we get.

Alyssa J.

Sr. Director, Global Customer Sales

How has your career grown since starting at the company?

Rapidly! From Day 1, the leadership team has been invested in my personal career goals and helped create a clear path to grow within the company. In just 3 years, I was able to grow from Corporate Account Executive to Manager of Corporate Sales.

KT T.

Manager, Corporate Sales SLED

What are CrowdStrike Perks + Benefits

CrowdStrike Benefits Overview

We offer flexible schedules and the ability to “work from anywhere,” a comprehensive benefits package, health and wellness programs, fully stocked company pantry, company and team events, and commuter benefits. We have an official mentorship program and many other professional development programs available to all employees. We offer free webinars on everything from financial wellness and mental health to sessions with coaching experts and speakers on topics related to diversity, equity & inclusion. We also offer our people the chance to work on passion projects and innovation during our annual “Think Week” as well as peer recognition and reward programs like Team Bravo award for cross-functional collaboration and Hero award for those who embody our core values and live our culture.

Culture
Volunteer in local community
CrowdStrike supports employees in charitable efforts and community service for charities and causes important to the local team.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Competitive 401(k) plan.
401(K) matching
Company equity
RSU's are available as part of employee compensation.
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
CrowdStrike provides 12 weeks of parental leave for the primary caregiver and 8 weeks leave for the secondary care giver.
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Office Perks
Commuter benefits
We offer pre-tax commuter benefits.
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Relocation assistance
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available

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