Based on the evolving situation with Covid-19 we are mostly remote, this includes the hiring process. We are in the process of moving to a hybrid of onsite and remote with some positions remaining 100% remote.
Why This Role Is Important To Arcadia
Arcadia is looking for am RFP & Sales Enablement Analyst to support our Sales Operations and Proposal Management team. This team leads the effort to improve the effectiveness of our Sales and Customer Success teams and accelerate the company's revenue growth. You'll be responsible for sourcing new Request for Proposals (RFPs) and bid opportunities from prospective customers and supporting Arcadia's RFP response process. This will include interacting with cross-functional teams and subject matter experts for content generation, managing and updating Arcadia's content repository, and developing leadership reports on RFP-specific metrics. You'll also be responsible for working in close alignment with Marketing to ensure Arcadia is best positioned to win competitive bids in the marketplace.
As part of this role, the successful candidate will also work closely with the Growth Team Operations Director to identify ways to drive effectiveness and efficiency within our sales team. You will work to identify enablement topics and help to work collaboratively with other teams to help build and manage our enablement programs.
From answering RFP questions and juggling deadline-driven projects, to working with our internal subject matter experts to empower our sales team, our ideal candidate is someone who can balance many projects simultaneously while taking the lead in collaborative work to bring projects to life.
What Success Looks Like
In 3 months- Learn about our product suite to understand our value proposition and market differentiators- Build relationships with cross-functional subject matter experts- Learn the available tools to help create RFPs and enablement materials, including Loopio, Salesforce, and the Arcadia LMS.- Manage the project management and content creation of RFPs in collaboration with the lead RFP manager.- Learn the sales process and deal lifecycle to uncover areas for optimization and enablement.
In 6 months- Independently manage the front-to-end RFP and RFI process.- Become an administrator of Arcadia's Loopio instance.- Collaborate with Marketing team and other SMEs to update existing library of content and develop new content.- Execution of a Growth-team dedicated build out of the LMS system.- Creation and maintenance of a Growth Enablement calendar/program, to include a sales certification program.
In 12 months- Become a key member of the Growth Operations team through RFP and RFI creation and completion, content creation, and supporting ad hoc sales questions and questionnaires.- Fully operationalize the Sales Enablement Certification program.
What You'll Be Doing

• RFP MANAGEMENT
• You must be able to:
• Manage the front-to-end Request for Proposal process, to include opportunity qualification, proposal planning and scoping, RFP creation, and all requests for clarification and post-submission follow up.
• Develop and edit proposals, bids, quotes, and other documents describing Arcadia's products, solutions, and services in response to information requests from prospective clients.
• Collaborate effectively with members of our sales, marketing, finance, Legal, and product offering teams to ensure content is complete, accurate, and timely.
• Assist sellers in identifying information needed to develop winning proposals and competitive price quotations (may require occasional discussion directly with the prospect).
• Work closely with sellers and sales engineers to develop competitive price quotations to win new business.
• Conduct regular market research to source new RFP opportunities and surface these opportunities to the sales team.
• Maintain ownership of and work to optimize Arcadia's online RFP response software and content database.
• Present compelling responses by effectively translating industry trends, current and emerging customer challenges, and changes in the market into market strategies, Arcadia differentiators, and product offerings.
• Manage multiple projects while maintaining high levels of quality, accuracy, and consistency in our messaging and pricing methodology.




• SALES ENABLEMENT
• You must be able to:
• Improve and maintain a holistic enablement program for the Arcadia Growth organization.
• Work at all levels within the Growth organization to support, coach, and enforce the knowledge and disciplines required to achieve our targets.
• Work collaboratively with cross-functional subject matter experts to design and deliver relevant enablement programs.
• Help lead and facilitate sales and account management onboarding activities.
• Work to continuously improve the Arcadia Sales Academy Certification program.
• Develop content and manage weekly Growth Team "Hot Topic" discussions.




• REPORTING
• You must be able to:
• Create and distribute monthly RFP reporting to leadership, highlighting trends, win/loss analysis, and other meaningful RFP-specific metrics.




• PROCESS & TOOLS
• You must be able to:
• Be an expert on RFP software, Loopio preferred
• Be familiar with Salesforce Lightning Version
• Be familiar with core sales processes and underlying methodology.
• Create and maintain documentation for RFP and pricing processes.
• Identify areas of opportunity for continuous improvement, increased efficiency and productivity.

What You'll Bring

• BA/BS Degree
• Minimum 3 years' experience working in a high-functioning sales organization.
• Experience in a Healthcare-focused vendor environment preferred.
• Strong written and verbal communication, customer relation, organizational, technical, and project management skills.
• Strong knowledge of Microsoft Office applications (specifically MS Word, Excel, and PowerPoint) and able to learn other programs, as needed.
• Ability to analyze data, understand trends and generate recommendations for improvement.
• Experience designing, developing, and implementing policies and programs that drive improved sales performance.
• Able to independently plan, prioritize, and organize a diverse and deadline-driven workload.
• Effective interpersonal and communication skills that can be applied to all levels of the organization.
• Familiar with the enterprise sales process preferred.
• Strong analytical and problem-solving skills.
• Extreme attention to detail and an impeccable editing eye.
• Ability to communicate to various stakeholders effectively and clearly, both within and outside the organization, with professionalism.
• Must thrive on the excitement and challenge of being on a lean and busy team.

Would Love For You To Have

• Strong communication and collaborative interpersonal skills to effectively work with cross-functional groups of subject matter experts
• Background in healthcare, health IT, value-based care, or other technology-related field
• Clear and succinct writing style
• Strong attention to detail and a keen editing eye
• Ability to consistently manage multiple simultaneous projects to strict deadlines

What You'll Get

• Become a valuable and integral member of an industry-leading sales organization
• Deepen your knowledge and experience in value-based care
• Employee driven programs and initiatives for personal and professional development
• Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care
• A flexible, remote friendly company with personality and heart
• Employee driven programs and initiatives for personal and professional development
• Be a member of the Arcadian and Barkadian Community

About Arcadia
Arcadia.io helps innovative healthcare systems and health plans around the country transform healthcare to reduce cost while improving patient health. We do this by aggregating massive amounts of clinical and claims data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as the market leader in the highly competitive population health management software and value-based care services markets, and we have been recognized by industry analysts KLAS, IDC, Forrester and Chilmark for our leadership. For a better sense of our brand and products, please explore our website , our online resources , and our interactive Data Gallery .
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.