Research Coordinator (Milwaukee, WI)

| Milwaukee, WI
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Company Description

At Expert Institute, we’re building the smarter future of legal technology. Through our cloud-based expert service platform, Expert iQ, we empower attorneys with the expertise they need to win. 

We’re proud to call some of the nation’s most prominent law firms as clients. Together with our network of over 3 million subject-matter experts, we’ve had a hand in securing over $20 billion in recovered value while working across recent civil rights, Big Tech, and major league sports-related litigation.

We’re making this all happen through a SaaS-enabled model: our team is the fuel helping the expert engine run. We’re a team of researchers, medical doctors, client advocates, business development leaders, and technologists. As we roll out new Expert iQ features, expand our client base, and onboard new experts, we’re always looking for growth-minded individuals to join the team.

Job Description

Expert Institute is seeking an entry-level Research Coordinator who will thrive in a fast-paced environment and is a motivated self-starter. The main function of this role is to support our Research team by assisting with client projects. This individual will have a wide range of administrative, client-facing and team-oriented responsibilities. The Research Coordinator will liaise between our Research team, our attorney clients and expert witnesses.

As a Research Coordinator, you will:

  • Work closely with members of our Medical and Multidisciplinary Research Teams
  • Utilize multiple platforms to vet and screen the backgrounds of expert witnesses 
  • Schedule and host conference calls for team members
  • Reach out to high-level professionals via email and phone calls
  • Follow up on projects with clients
  • Research the professional background of experts to write high-quality statements of qualifications
  • Maintain, update and create resources to support the team
  • Other ad hoc projects as assigned
  • Training and mentorship from senior members of the team will help grow this individual to a position where he or she can begin consulting with clients to find and share the highest quality experts.

Qualifications

A successful Research Coordinator will have:

  • A Bachelor’s Degree and internship experience
  • Be comfortable speaking with high-level professionals
  • Provide excellent internal and external customer service
  • An ability to multitask - strong time management and organizational skills
  • Be a team player with a positive attitude
  • Strong attention to detail
  • Excellent writing and communication skills

Additional Information

All your information will be kept confidential according to EEO guidelines.

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An Insider's view of Expert Institute

What makes someone successful on your team?

Hardworking, persistent, and driven people succeed here. Our employees are passionate about what they do and they come to work ready for a challenge. There’s so much opportunity here, so if you’re hungry for success and you bring a lot of energy to the table, you will thrive at the Expert Institute.

Paul

Vice President, Mid-Market

How does the company support your career growth?

Although we all have recurring daily responsibilities, Expert Institute encourages us to grow and refine our skills by getting involved in different and new initiatives. Continually learning and exploring new ways to optimize processes and solve challenges is ingrained into the culture here at EI!

Jason

Team Lead, Strategy & Analytics

What are Expert Institute Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Diversity Program
Promote from within
Mentorship program

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