Business Intelligence Analyst, Clients and Revenue

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GoodRx is America’s healthcare marketplace. Each month, millions of people visit goodrx.com to find reliable health information and discounts for their healthcare — and we’ve helped people save $35 billion since 2011. We provide prescription discounts that are accepted at more than 70,000 pharmacies in the U.S., as well as telehealth services including doctor visits and lab tests. Our services have been positively reviewed by Good Morning America, The New York Times, NBC News, AARP, and many others.


Our goal is to help Americans find convenient and affordable healthcare. We offer solutions for consumers, employers, health plans, and anyone else who shares our desire to provide affordable prescriptions to all Americans.


We’re committed to growing and empowering a more inclusive community within our company and industry. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has a seat at the table and the tools, resources, and opportunities to excel.


With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. GoodRx is committed to leveling the playing field, and we encourage women, people of color, those in the LGBTQ+ communities, and Veterans to apply for positions even if they don’t necessarily check every box outlined in the job description. Please still get in touch - we’d love to connect and see if you could be good for the role!


About the Role


This role will be part of GoodRx’s Biopharma Solutions vertical. Our mission is to be the “consumer gateway” across the biopharma lifecycle. The ideal candidate will be a self-motivated problem solver with a keen attention to detail who will add new perspectives to our growing team. You will be someone with the curiosity to ask big questions. And you have the technical and strategic know-how to answer them. 

The Biopharma Solutions team has an ambitious roadmap to bring innovation to biopharma and be the leading healthcare platform that enables manufacturers to support healthcare professionals and patients along the journey toward improved health. Our solutions range from advertising to physician specific point of care to direct access to manufacturer affordability programs to non-dispensing pharmacies. And this is only today. The BI Analyst will enhance the way GoodRx shows up to our clients. The role will deliver reporting and insights that will inform business optimization strategies and drive the successful commercialization of the “GoodRx Effect,” the positive impact GoodRx has on healthcare awareness, access and adherence. You will interface directly with Clients and outside agencies as the data and analytics subject matter expert. This role must also work effectively with Sales, executives and key internal stakeholders in Product, Finance and Pricing to provide actionable insights and recommendations to drive performance both internally and with our clients. This individual will be fluent in Business Intelligence tools and have demonstrated success in driving broad adoption of business intelligence tools across a commercial organization. The Analyst will support a vision for the future of client and sales analytics in partnership with other data scientists, analysts and data engineers.


Responsibilities:

Client Reporting: A critical component of Manufacturer Solutions. Upon choosing to partner with GoodRx, our clients need to understand the story that our proprietary data tells on performance and the impact of our partnership. You will assume responsibility for all data and client reporting to ensure timeliness and accuracy. You will work cross functionally with Account Managers, Sales, Finance and Operations to develop the highest impact reporting.

Sales Cycle Intelligence: Develop various forecasting, trend analysis, and sales projections models for sales and marketing. Perform lead, sales, pipeline, and other analyses to empower our Sales team for success.

Sales Enablement: Develop tools that enable Sales team self-sufficiency in growing the business with targets and existing customers. Champion broad organizational adoption of data and business intelligence tools. Develop the analytics framework to support a culture of data-driven decision making across the sales organization

Drive Performance: Drive and deliver the annual quota for the sales force and track performance to goals

Data & Analytics Enhancement : Develop and implement tools and strategies that allow raw data to be transformed into business insights. Build automation to support analyses. Maintain data quality and perform data integrity audits. 


Skills & Qualifications:

● 3+ years of work experience as a Business Intelligence analyst

● Experience with data visualization and building client-facing documents.

● Highly proficient with SQL

● Proficient with business intelligence tools: Looker and/or Amplitude

● Strong understanding of customer data platforms like Segment and/or Google Analytics

● Familiarity with CRM tools like Salesforce

● If not proficient, an ability to learn a new technical stack quickly.

● How someone would do well on our team:

○ A self-starter and high-achiever with a focus on doing a great job, possessing the initiative to look into the details and interpret the impact of key business drivers

○ Strong consultative / listening skills with an ability to make cogent recommendations based on sound theories and thoughtful investigations.

○ Proven ability to manage multiple tasks and projects at the same time, while maintaining sharp attention to detail. Attention to detail is the key to success

○ A strong team player with a positive, service-oriented attitude who drives process improvements to increase the effectiveness of the team and minimize room for errors


Bonus Points:

● Experience in healthcare, specifically at a Biotechnology/Pharmaceutical company, a brick and mortar or virtual pharmacy, or a Pharmacy Benefit Manager

● Experience providing insights and analyses directly to senior level clients, Sales and Executive Leadership

● Experience with Jira, GitHub 

GoodRx is America's healthcare marketplace. The company offers the most comprehensive and accurate resource for affordable prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast, as well as a telehealth marketplace for online doctor visits and lab tests. Since 2011, Americans with and without health insurance have saved $35 billion using GoodRx and million consumers visit goodrx.com each month to find discounts and information related to their healthcare. GoodRx is the #1 most downloaded medical app on the iOS and Android app stores. For more information, visit www.goodrx.com.

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SwiftLanguages
    • pythonLanguages
    • ReactLibraries
    • GraphQLFrameworks
    • KubernetesFrameworks
    • Next.jsFrameworks
    • Node.jsFrameworks
    • React NativeFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • AWS (Amazon Web Services)Services

An Insider's view of GoodRx

How would you describe the company’s work-life balance?

GoodRx hires team members we can trust and empower. With thoughtful hiring, we have assembled a team that is inherently self-motivated, driven and doesn't require (or want) micromanagement.

Reena

Vice President, People

What projects are you most excited about?

The GoodRx Above & Beyond Pharmacy Awards. Pharmacy professionals have been the unsung heroes of the pandemic. GoodRx understands how crucial pharmacists are to medication affordability and accessibility. The awards were a cross-functional effort and I'm proud of the work that the team pulled together to amplify the work of pharmacy professionals.

Ellie

Director, HCP Marketing

What does career growth look like on your team?

The Business Intelligence team guides strategy and provides data-driven insights across the entire organization enabling career growth to move at a very fast pace. Opportunities for ownership and impact are plentiful, so those who are intellectually curious and driven have been able to advance quickly in their careers at GoodRx!

Helen

Senior Director, Analytics

What are GoodRx Perks + Benefits

GoodRx Benefits Overview

At GoodRx, we recognize the important role benefits play in helping our employees and their families live healthy, productive lives and plan for the future. That’s why we’re proud to offer a valuable, comprehensive benefits package to advance their physical, financial, and emotional well-being. From robust medical, dental, and vision benefits and access to mental health resources to a matching 401k plan with access to financial advisors, GoodRx offers benefit options to help employees thrive at work, at home and in our community!

Culture
Volunteer in local community
Partners with nonprofits
GoodRx partners with non-profits National Association of Free and Charitable Clinics for Medication Assistant programs and local organizations to organize Community Health Pop-up events
Open door policy
Open office floor plan
Employee resource groups
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
When hired, we present our new hires with a list of our Community Resource Groups where we have Core Groups that are open to those who identify as that CRG as well as an allies' group.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Employees can contribute annually to their FSA and Dependent Care FSA
Disability insurance
Dental insurance
Vision insurance
Health insurance
Wellness programs
Mental health benefits
GoodRx partners with ModernHealth and provides free access to therapy, coaching, and a library of mental health resources
Financial & Retirement
401(K) matching
GoodRx 401(k) retirement plan matches up to 4%, with immediate vesting for matched contributions
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
GoodRx provides 4 months for the primary parent and 3 months for parent partners
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
GoodRx has a fully stocked kitchen including unlimited snacks, beverages and an amazing onsite Barista!
Company-sponsored happy hours
Happy Hour every Thursday in our very own Speakeasy Bar!
Onsite office parking
Pet friendly
Recreational clubs
Relocation assistance
Fitness stipend
GoodRx offers a subsidized membership to ClassPass or local gyms TriFit Club in Santa Monica and Fitness SF in San Francisco
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Virtual coaching services

Additional Perks + Benefits

Working at GoodRx means you can take pride in knowing that your work has a direct and meaningful impact on our users day to day lives. We are disrupting the healthcare space by making prescription drugs accessible and affordable to Americans.

Aside from a great office environment and "perks", the real benefit is working alongside an empowering leadership team, wickedly smart colleagues all while providing a service that helps its customers.

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