Overview

Knowledge Services, a Fishers-based consulting and technology company, is currently hiring multiple Remote Data Entry Specialists for a four-month project, with the potential of extensions and/or transfer to new projects.

In this role, you will be responsible for reviewing applications of medical related providers. You will be asked review the applications, and if necessary, reach out to the provider for more information needed to complete their application. Once the application is complete and ready for approval, you will then turn it over to the customer to approve the issuance of the certification letter. This work is mostly performed via email but may require some phone interaction.

This project will allow you to demonstrate and further develop your verbal communication skills, organizational skills, and database management skills. In addition, it will provide an opportunity to grow your professional network and potentially open the door to future career opportunities within the organization.

This role offers a remote work environment. Candidates should be an Indiana Resident and able to travel to offices in Indianapolis for training in early October.

Join Knowledge Services and experience why we have been voted a "Best Places to Work in Indiana" for the past SIX years. We combine service and technology to deliver impactful solutions to our clients nationwide. As a Knowledge Services team member, you will experience first-hand our exceptional culture, great benefits, and laid-back environment. We take a personal approach to your career search and welcome the opportunity for a further conversation.

Responsibilities

• Utilizing and completing the steps within the process manual to complete the review process, including but not limited to:
  • Review emails and applications
  • Classify emails with appropriate tags and in appropriate folders
  • Update tracking spreadsheets
  • Review and act upon applications
  • Issue the certification letter at the customer's direction and discretion
• Updating the application status in tracking spreadsheet
• Become familiar with the policies utilized in the review process
• Provide timely correspondence with applicants whose applications are under review
• Interfacing and inputting data into a system

Qualifications

• 1 year of data entry experience in a professional work environment required
• Good written and verbal communication required
• High attention to detail and strong organizational skills required
• Must be professional and have demonstrated strong commitment to exceptional customer service
• Experience with Microsoft Excel and Outlook required
• Ability to identify and analyze problem situations and develop an effective course of action for resolution
• Ability to maintain a high degree of confidentiality
• Ability to effectively manage multiple priorities

All job offers are contingent upon successful completion of a background check and drug screen.

The perks:

• Knowledge Services offers medical, dental, vision and voluntary life insurance. Insurance will be effective 60 days from your start date on the first of the following month.
• This role offers the potential for future permanent hire. At that time a full Corporate Benefit plan will be provided.

Knowledge Services, established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more.

Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply.