JPMorgan Chase
Hybrid

Reference Data Operations Analyst

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Job Description JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent Corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com .
Party Reference Data is responsible for timely and accurate completion of reference static data setup and maintenance across various LOBs and locations in Party Central system.
Reference Data Operations Analyst will be responsible for creating and maintaining party reference data, and ensuring data quality standards are met in various systems.
Responsibilities

  • Process request for party set up on various client systems
  • Monitor failure queues, mailboxes and databases to ensure all items are cleared in a timely manner (same day)
  • Modify customer information based on daily maintenance requests (address, tax identification number)
  • Proactively communicate with Wholesale Bank and other line of business requesters to ensure creations and data amendments meet minimum standards
  • Verify that corrections and modifications in data are fed to various systems
  • Query various processing systems to ensure duplicate client accounts are not created and/or maintained
  • Analyze and maintain all customer matches within a set of client identifiers and combine customers when necessary
  • Create and maintain procedure documents and help drive control-centric environment
  • Assist with training documents and training staff on new and revised processes
  • Participate in UAT testing, pass/fail reporting, raising and tracking of defects and resolution


Experience, Skills, Education

  • College degree or equivalent work experience
  • Minimum of 1 to 2 years experience in Operations with products, systems and credit
  • Ability to learn and use multiple, complex databases and systems in a relatively short timeframe
  • Strong client focus and relationship-building skills across lines of business and levels
  • Demonstrated attention to detail
  • Able to communicate articulately, both written and verbally, to all levels of staff and management, and influence and support decisions
  • Ability to work independently, as well as in a team environment
  • Proficiency with MS Office applications (Word, Excel, Power Point)
  • Ability to recognize and appropriately escalate issues and discrepancies
  • Strong analytical ability
  • Ability to adapt to a fast paced environment
  • Willing to work in 12 PM to 9 PM shift schedule


About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. These requirements may include sharing information in the firm's vaccine record tool, vaccination or regular testing, mask wearing, social distancing and daily health checks. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests.
Equal Opportunity Employer/Disability/Veterans
About the Team The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

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What are JPMorgan Chase Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Diversity
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Professional Development Benefits
Tuition reimbursement

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