Job Description

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team:

FIS empowers small to large retirement plan providers around the globe with a comprehensive, integrated suite of retirement solutions. Our industry-leading offering includes an extensive selection of technology and services.  From record keeping technology and plan administration and compliance solutions, to financial wellness that supports all aspects of retirement services business and positions our clients for future growth.  We are looking for a talented resource, who is comfortable working multiple appropriately prioritized issues and/or projects at a time.   One who desires to be a part of this global dynamic retirement technology team where they will grow personally, technically and professionally.

What you will be doing:

Leads the strategic development, organization, and execution of testing strategy for large implementation initiatives.  Examine data files, processes, forms, reports and operational needs of customers and complete data mapping and transaction workflow documents as the basis for conversion to FIS systems.

• Develops strategy to execute testing plan utilizing automated tools.  Creates efficient and repeatable testing protocols. 

• Leads quality assurance specialist in executing testing plan.  Gives direction on strategy and protocols and provides direct feedback on level of proficiency.

• As part of the conversion process, tests customized software against customer specific needs sharing reports and application specific data with customers that reflect how conversion data will be processed.

• Carefully examines data and reports to make sure conversion is proceeding correctly, runs test scripts with various data to see how new or customized transactions process through the software and verifies and validates accuracy of data through the generation of a variety of reports. Validation may include completion of prior system to FIS balancing.

• Acts as an on-site resource during conversion and answers questions, troubleshoots problems as they occur, and supports implementation of new procedures.  Reviews the conversion results (reports, balancing of systems, balancing system conversion to associated General Ledger accounts, errors with the customer.

• Other related duties assigned as needed.

What You Bring:

• Bachelor’s degree in computer science, quality management or related discipline or the equivalent combination of education, training, or work experience. Master’s degree is a plus.

• 4-6 years experience with FIS Retirement Solutions

• Experience in creation and execution of Software Quality Plans, Test Plans, and Test Scripts

• Experience with various test management and defect tracking tools (Jira, Clearquest, etc.)

• Expert understanding of SDLC and Software Quality concepts and methodologies

• Knowledge of software testing methodologies

• Understanding and experience in Test Automation tools

• In-depth knowledge and use of process improvement and quality management methods, tools, and technology used to create and support defect-free, application software or business operations processes for which the quality program will be focused

• Working knowledge and qualification in company's standard processes and one or more best practice quality approaches (e.g., CMMI, ISO, six sigma, total quality measurement)

• Excellent organization, team-building, coaching and mentoring, project management and time management skills

• In-depth knowledge of financial services industry and related practice specialty

• Strong financial management and planning skills

• Strong analytical, statistical and problem-solving skills

• Ability to utilize judgment in decision-making processes and decisions related to job tasks

• Requires excellent skills in communicating ideas both verbally and in written form in a clear, concise and professional manner including presentations

• Ability to communicate effectively with all levels of management in an organized, professional manner

• Proven success in building relationships

• Ability to persuade and influence others on the best approach to take

• Willing to travel 30% to 50% or as needed.

• Experience with FIS Omni suite of software preferred

Additional Requirements:
Requires the following experience or equivalent combination of education and experience as a minimum to enter any level of QA Lead job:

• Recognized by peer group as a Quality Management Subject Matter Expert (SME)

• Must have led or participated in the definition and implementation of consulting services for multiple projects

What We Offer You:

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

• A competitive salary and benefits

• A variety of career development tools, resources and opportunities

• The chance to work on some of the most challenging, relevant issues in financial services & technology

• Time to support charities and give back in your community