SUMMARY: The Business Analyst (BA) is responsible for working closely with the Analytics COE team and business counterparts to identify analytics solutions in business functional areas and help implement those solutions that help meet regulatory requirements and support the achievement of strategic goals. The BA is primarily responsible for identifying, prioritizing, and documenting data analytics project and use case requirements and solutions for purposes of helping the Analytics team to successfully deliver data solutions. The BA also acts as a liaison between the Analytics team, business line and/or IT on assigned projects/initiatives and works closely with the COE Product Owner, the Analytics COE Delivery Team, Project Manager, and/or Application Delivery Manager to keep stakeholders informed of progress. The BA coordinates test plans to meet project requirements and helps drive user acceptance testing to produce quality deliverables.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.

• Requirements and Technical Analysis (30%) * Analyze and define user requirements to develop solutions that meet the strategic requirements of the business unit. Conduct discovery sessions to gather requirements from all stakeholders. Document current state and future state process workflows. * Create detailed business analyses, outlining problems, opportunities, and solutions for the business unit(s) and be able to present them to stakeholders. * Proactively collaborate with the business counterparts to identify potential process improvements and enhancements that increase efficiencies and decrease costs. * Help with business and data analysis and visualization using tools such as Tableau, PowerBI, etc. and SQL queries * Translate business needs into design documents and specifications. Prepare detailed specifications from which IT can program application solutions. Work with vendors on configuring third party solutions to meet the process needs of the Business Unit/client. * Work with COE Product Owner and business counterparts to efficiently identify and coordinate resolution of issues.
• Business Analyst Execution (20%) * Provide both strategic and detailed support to the Product Owner and/or data analytics delivery team on significant projects and initiatives. Assist with delivery of projects/initiatives according to agreed upon timeline, budget and scope. * Work with the Software Quality Assurance (SQA) team and act as testing coordinator for key projects/initiatives as needed. Define, document the test plan, and coordinate user acceptance testing to help ensure requirements traceability and delivery of a quality solution.
• Project Governance (20%) * Prepare project artifacts as required by the Project Management Office Standard Operating Procedures to ensure satisfactory internal and external audits. Ensure timeliness of document approvals by stakeholders and accessibility of project artifacts on the project's SharePoint site. * Complete required documentation for each assigned project & initiative on a timely basis, including Business Requirements Documents, File Conversion and Technical Design Specifications, Test Plans, and Process Flow diagrams. * Ensure requirements inventory is properly maintained on SharePoint and validate traceability to testing. Monitor for proper change management of requirements. Ensure acceptance criteria is met prior to go live deployment of new solutions or enhancements. * Identify and share best practices to grow the Business Analyst community of practice.
• Industry Knowledge and Business Analysis Skills (15%) * Develop and maintain appropriate banking industry knowledge of common financial services concepts, practices and procedures. * Develop and maintain of project management concepts, practices and procedures; and knowledge of business analysis tools and techniques. Obtain and maintain appropriate certifications.
• Teamwork and Leadership Skills (15%) * Establish and maintain business line partnerships. Demonstrate ability to guide teams toward the achievement of goals. * Become the subject matter expert for data solutions and processes supporting the business unit(s). Act as the data specialist responsible for engaging in assigned department planning activities to better understand business needs and assess feasibility of new data solutions.

• Bachelor's Degree or equivalent experience required
• 1+ years of banking experience and business line expertise
• 3+ years of business analysis experience
• Experience in requirements gathering and development of business requirement documents and functional requirement specifications
• Experience with Agile and waterfall software development techniques
• Experience with project management applications such as JIRA, etc preferred
• Experience with SQL and data visualization tools preferred
• Ability to independently facilitate requirement elicitation sessions with business users
• Experience with vendor management
• Critical thinking, problem solving and independent execution skills
• Ability to grasp new concepts quickly
• Above-average facilitation, collaboration and relationship management skills
• Experience in Quality Assurance, test plans and test coordination, preferred
• Strong skills in MS Office, including PowerPoint and Visio and workflow or data flow diagramming tools

• Six Sigma Green Belt, Certified Scrum Master (CSM), PMI Agile Certified Practitioner (PMI-ACP), and/or PMI Professional in Business Analysis preferred.