Project Analyst at Change Healthcare (Dallas, TX)

| Dallas-Fort Worth, TX
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Overview of Position

The Project Analyst supports delivery of key projects relating to technologies and processes supporting technical architecture, deployment, upgrade, integration, and enhancements. The Project Analyst performs business needs analysis, requirements, use cases, workflow design, documentation, project logs, and coordination.

What will be my duties and responsibilities in this job?
  • Gather, analyze, and document project requirements working with all levels of the organization
  • Conduct current state workflow, future state, gap analysis and process analysis/design
  • Document and manage Risks, Issues, Changes, Decisions and remediation strategies
  • Synergize findings into a single, shared, realistic vision
  • Translate technical issues into a single, shared, and realistic vision
  • Document use cases, business cases and processes
  • Could be assigned projects of lesser complexity and duration as needed to support programs
  • Perform management of access control and permissions for the business units key Customer Relationship Management software (Salesforce)

What are the requirements needed for this position?
  • Bachelor's Degree in Business Administration, Health Informatics, or related discipline
  • 5+ years' recent, related experience in health care or information management, or an equivalent combination of education, training, and experience
  • Strong skills in needs analysis, requirements gathering and documentation
  • Demonstrable project management and coordination capabilities
  • Excellent communication, collaboration, facilitation, negotiation, and presentation skills
  • Excellent technical writing, proposal/business case crafting and document management skills
  • Skilled with role-specific software tools - e.g. MS Project/Smartsheet (or similar PM tools), MS Visio (or similar diagraming tools), MS Teams (or similar communication tools), MS Office (productivity tools)
  • Knowledge of risk management, change management and issue resolution methodologies
  • Superior analytical skills, including ability to comprehend, analyze and resolve complex issues
  • Self-starter with ability to strategize, plan and execute with minimal supervision
  • Demonstrable leadership and teamwork skills including ability to influence broad stakeholder groups
  • Works effectively under time pressure to meet deadlines and resolve issues in a timely manner
  • Ability to prioritize and manage multiple, simultaneous, competing priorities
  • Resourceful, well-organized, accountable, critical thinking, detail oriented
  • Knowledge of healthcare setting and health information management

What other skills/experience would be helpful to have?
  • Master's degree preferred
  • 2-3 years of business analysis, consulting or administration experience preferred
  • Customer Relationship Management experience with implementations and support
  • Salesforce Administrator, Sales Cloud / Service Cloud certification preferred
  • Program/project management knowledge: ITIL, PMP, CAPM preferred
  • Process improvement knowledge: Six Sigma preferred
  • Compliance knowledge: ISO, FDA, Quality System Regulation and HIPAA preferred
  • Knowledge of international data privacy laws an asset

What are the working conditions and physical requirements of this job?

General office demands

Periodic collaboration with individuals and teams across globe and time zones

How much should I expect to travel?

Possibly up to 5% travel dependent upon the Change Healthcare's status of open facilities (COVID-19) as well as client's status

Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.

Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

COVID Vaccination Requirements

We remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. As such, we require all employees to disclose COVID-19 vaccination status prior to beginning employment and we may require periodic testing for certain roles. In addition, some roles require full COVID-19 vaccination as an essential job function. Change Healthcare adheres to COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance.

Equal Opportunity/Affirmative Action Statement

Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at and the supplemental information at

If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to [email protected] "Applicant requesting reasonable accommodation" as the subject. Resumes or CVs submitted to this email box will not be accepted.

Click here view our pay transparency nondiscrimination policy.

California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understoodChange Healthcare's Privacy Notice to California Job Applicants Regarding the Collection of Personal Information.

Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.
More Information on Change Healthcare
Change Healthcare operates in the Healthtech industry. The company is located in Nashville, TN. Change Healthcare was founded in 2007. It has 8519 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 108 open jobs at Change Healthcare, click here.
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