Project Analyst I at American Express (Phoenix, AZ)

| Phoenix – Mesa – Scottsdale, AZ
Sorry, this job was removed at 7:25 p.m. (CST) on Thursday, May 5, 2022
Find out who's hiring in Phoenix, AZ.
See all Data + Analytics jobs in Phoenix, AZ
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Global Commercial Services (GCS) is a core operating group of American Express and has delivered robust growth over the past decade. GCS provides a range of Corporate Card Programs, Supplier Payments Solutions, and other expense management tools to help mid-size and large corporations around the world manage all facets of their business spending. The GCS Client Onboarding Americas (COA) organization is a team of passionate solution-oriented individuals empowered to enable our clients to leverage our payment solutions easily and effectively.

The Technology Implementations Management (TIM) team within COA is responsible for providing GCS and their clients with consultation, and technical implementation of high-quality payment solutions.

The Specialist will work directly with clients, representing the American Express brand, driving best in class implementations. This individual will partner with stakeholders in Product, Sales, Account Development, Business Solutions and Servicing.

This is an excellent opportunity for someone who is passionate about customer satisfaction and using technology to drive efficiency!

Responsibilities:
  • Acquire detailed product knowledge of assigned suite of product solutions
  • Own and manage a portfolio of implementation engagements
  • Translate business requirements into technical solutions
  • Deliver training for clients
  • Manage relationships with key stakeholders
  • Actively participate and lead problem solving of technology implementation issues to resolution
  • Support internal Product Development efforts to enable the launch of new features/functionality/solutions
  • 3+ years of technical implementation and/or customer success experience, preferably within the B2B payments sector
  • Bachelor's degree
  • Strong technical acumen (i.e., integrated systems), business and process knowledge of accounting, expense management, payables, purchasing / procurement, e-commerce
  • Intermediate to advanced Microsoft Excel skills
  • Effective verbal and written communication skills, including the ability to communicate technical concepts to non-technical audiences
  • Passion for challenging the status quo, and ability to drive self and others to innovate and adapt
  • Ability to manage multiple projects concurrently
  • Ability to develop and manage internal and external client expectations
  • Experience with Python, R or other programming language a huge plus
  • Experience with Business Intelligence Tools (e.g., Tableau) a plus
  • Working knowledge of accounting structures and Enterprise Resource Planning systems preferred


Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e. 2 doses for Moderna/Pfizer and 1 dose for J&J) and, for medically eligible* colleagues, a booster shot, in order to work in or visit any of our offices. This requirement is subject to legally required accommodations.

*Booster eligibility: The CDC has established guidelines for when adults are eligible to receive booster shots depending on when they completed their initial vaccine series (currently five months after the Pfizer-BioNTech and Moderna vaccines, and two months after the J&J Vaccine). If you have completed your primary vaccine series but have not yet reached your booster eligibility date, you will be able to come into the office; however, you will need to complete your booster within 30 days of becoming eligible to continue coming in and participating in company-sponsored in-person events.

US Job Seekers/Employees - Click here to view the "EEO is the Law" poster and supplement and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
More Information on American Express
American Express operates in the Fintech industry. The company is located in New York, NY and New York, NY. American Express was founded in 2022. It has 73317 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 168 open jobs at American Express, click here.
Read Full Job Description
Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Similar Jobs

Apply Now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView American Express's full profileFind similar jobs