Programmer Analyst at Rich Products Corporation (Buffalo, NY)

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Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's®-Infinite Possibilities. One Family.


Rich Products is embarking on an exciting journey to transform our Supply Chain. Because of that -Information Services is growing and currently seeking a Systems Analyst to join our team! This ambitious individual will be responsible for understanding the system design and supporting the configurations and integrations - all while developing a deep understanding of the application architecture and software capabilities of our Supply Chain technology portfolio.


  • Supports implementation of standard SAP functionality throughout the supply chain.
  • Develops technical expertise in SAP Supply Chain modules (SAP MM, SAP PP, SAP QM, SAP WM, etc.) and performs hands-on configuration work in these modules to support business requirements Additionally, this individual will develop a deeper understanding of the broader Supply Chain technology portfolio.
  • Works with program team and business partners to determine business needs, identify system requirements, develop detailed functional and technical specifications and deliver high quality solutions.
  • Supports translating complex business requirements into technical design documents and collaborates with onsite/offshore team members to build & test system configuration and RICEF ABAP objects as needed.
  • Supports development of the system design and executing the configurations and integrations - all while developing a deep understanding of the application architecture and software capabilities of our entire supply chain technology portfolio (i.e.: RF, SAP ECC/S4 HANA, Esker, etc.)
  • Serves as a SAP Plan-to-Make and Order-to-Cash technical expert on project teams. Opportunities exist to partner with other technical SMEs to support other transformational supply chain initiatives (for example, procure-to-pay and supply chain planning).
  • Designs and builds system integrations using middleware frameworks (ie. TIBCO, Azure Integration Services etc.)
  • Partners with peers to understand and effectively communicate the impacts of his/her design decisions on applications throughout the enterprise.
  • Partners with other IS stakeholders to drive consistency across system configuration, integrations, data strategy and analytics.
  • Executes high level testing plans for integration and system testing in order to identify potential defects and minimize problems within the application after it is implemented; coordinates and supervises testing activities.
  • Clearly communicates business and technical concepts verbally and in writing, including the use of context diagrams and the development of application support documentation.
  • Works closely with business partners to identify continuous improvement, automation and analytics opportunities, Proposes, explores and proves new solutions and ensures successful deployment of the work to demonstrate the value realized.
  • Develops expertise in logistics modules of S4 HANA and leads/guides the cross functional team in planning to upgrade from SAP ECC to S4 HANA by standardizing underlying business processes, master data setup and system configuration.
  • Assists with the preparation of total cost of ownership (TCO) analysis supporting software selection recommendations, in addition to subsequent analysis to demonstrate value/benefit of recommendation.
  • Researches new technologies, capabilities and trends, and effectively recommends innovative technology solutions to solve complex business problems.
  • Manages vendor relationships related to the program/service line.
  • Supports: defines objectives, identifies milestones and timelines and monitors performance relative to the established project plans for small, medium and large sized projects, using accepted project management methodologies.
  • Works closely with cross-functional team members around the globe to advise, consult and deliver targeted business outcomes while demonstrating Rich's Great Leader Drivers.
  • Establishes positive business relationships within areas of responsibility.


  • BS degree in Management Information Systems, Computer Science, Supply Chain, Procurement, or related field.
  • Experience with various modules of SAP ECC and/or S4 HANA (SAP MM, SAP PP, SAP QM, SAP WM, etc.).
  • Strong verbal and written communication skills.
  • Strong technical acumen and ability to quickly learn new technologies.
  • Critical thinker and problem solver with strong analytical skills; and able to make connections across complex ideas.
  • Proven ability to meet deadlines, identify risks, prioritize tasks and work effectively with minimal supervision in a team environment.
  • Ability to effectively communicate technical concepts in a digestible format to leadership and non-technical stakeholders.
  • An ambitious, career-minded individual.

  • Familiarity with ETL and integration tools , APIs, AI/ML models, Software Development Lifecyle (SDLC) best practices, Agile/Lean methodologies, business process, organizational change management, Big Data, Microsoft Azure services and Power tools (PowerBI, PowerApps, etc.).
  • Experience in a virtual environment

  • Exposure to supply chain processes and technologies.
  • Knowledge of ERP processes and technologies.
  • Knowledge of SQL, Java scripting and other web development tools.

Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity, sexual orientation, marital status or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Human Resources department at [email protected] if you need assistance completing this application or to otherwise participate in the application process.
More Information on Rich Products Corporation
Rich Products Corporation operates in the Food industry. The company is located in Buffalo, NY. Rich Products Corporation was founded in 1945. It has 10001 total employees. It offers perks and benefits such as Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits, Life Insurance and 401(K). To see all 9 open jobs at Rich Products Corporation, click here.
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