Product Data Scientist - Duo Security at Cisco

| Ann Arbor, MI
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Duo Security, now part of Cisco, is the leading multi-factor authentication (MFA) and secure access provider.
Duo + Cisco = Disco!
With the Most Loved Company in Security and the global leader in network technology joining forces, there are more exciting opportunities than ever to be at the forefront of securing the cloud.
Our mission is simple: democratize security by making it easy and effective for everyone. We're transforming security from the ground up by solving the world's most pressing geopolitical challenge - safe, secure information access. We engineer our business to enable our customers to easily address their ever-evolving security challenges.
We believe that impactful work is rewarding work and that our team is at its best when everyone feels empowered to bring their whole self to work. We learn together by hiring for cultural contribution, not cultural fit, and recognize that diversity in background and thought are essential to building high-impact teams.
We invest in growth and learning opportunities and encourage our people to never stop learning. We foster collaboration and believe in being recognized (and rewarded!) for hard work. We champion a healthy work-life balance. We're kinder than necessary.
Together we build for the future by designing simple solutions for complex problems. And that's why we're the most loved and trusted name in security.
As a Product Data Scientist on our Product Insights Enablement team, you will empower data-driven innovation. You will have a direct impact on improving Duo's suite of products, embedding directly with Product pods to align impactful decisions with actionable data. You will create relevant metrics and analyses to answer important questions developed through close collaboration with colleagues, using the deep understanding of the Duo product data you develop. You appreciate the importance of data verification & integrity as foundational for gaining insights from data.
What you'll do...
  • Build deep relationships with one or more product engineering teams, providing data and analytic subject matter expertise and representing the teams' needs in the development of central data resources.
  • Understand the unique context of Duo products of the teams on which you are embedded, and dig in to determine the questions where data-driven answers will improve the Duo customer experience.
  • Provide specific analyses to inform product decisions and use these experiences to help inform the design of comprehensive data tools and resources that can be leveraged across products and teams.
  • Empower product teams to define and build their own data processes, identify any key issues, and work cross-functionally to advocate for solutions.
  • Become an expert on Duo's product data, including how it's stored, how to access it, and what it means. Use your data detective and creative problem solving skills to identify and find solutions for any gaps or complexities in the data.
  • Communicate the results of any findings plus their limitations clearly to others who may have little experience interpreting complex data.

Skills you have...
  • Background in statistics, product analytics, or another data-intensive field.
  • Demonstrated capability to work with a variety of stakeholders to elicit and articulate their data needs.
  • The ability to translate technical findings and their limitations to diverse audiences.
  • Familiarity with SQL, R, Python, or other data analysis tools, with expert-level experience in at least one of these.
  • A drive to leave data, processes, and pipelines better than you found them.
  • Comfort working under ambiguity, and an ability to create clarity.

Even better if you have...
  • Experience in a customer-facing or consulting role.
  • Experience collaborating with software engineers on improvements to data collection.
  • Understanding of the product development lifecycle and experience translating.
  • Knowledge of the security sector.
  • Familiarity with git or other version control system and agile development workflows.

Does this sound like it was written for you? Excellent! Please apply and let's explore this together.
Duo is committed to cultivating and preserving a culture of inclusion and connectedness. We are able to grow and learn better together with a diverse team of employees. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and Duo's achievement as well. In recruiting for our team, we welcome the unique contributions that all potential candidates can bring in terms of their education, opinions, culture, ethnicity, race, gender identity and expression, nationality, age, languages spoken, veteran's status, religion, disability, sexual orientation and beliefs.
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Cisco Covid-19 Vaccination Policy
The health and safety of Cisco's employees, customers, and partners is a top priority. Our goal is to protect and mitigate the spread of COVID-19 infection for strong business resiliency during the pandemic. Therefore, Cisco requires all new hires to be fully vaccinated against COVID-19 in the U.S., unless otherwise prohibited by applicable law, and in countries where COVID-19 vaccination is legally required. The company will consider legally required accommodations/exceptions for medical, religious, and other reasons as per the requirements of the role and in accordance with applicable law. Additional information will be provided to candidates about the requirements and accommodation process at the offer time based on region.
More Information on Cisco
Cisco operates in the Cloud industry. The company is located in San Jose, CA, Irvine, CA, San Antonio, TX, Richardson, TX, Overland Park, KS, Bloomington, MN, Chicago, IL, Chicago, IL, Franklin, TN, St. Petersburg, FL, Charlotte, NC, Derndon, VA, Morrisville, NC, Morrisville, NC, Pittsburgh, PA and Boxborough, MA. Cisco was founded in 1984. It has 77500 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 105 open jobs at Cisco, click here.
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