Overview

The Principal Solution Analyst HCM applies system solutions to business requirements through the design, configuration, and deployment of ECC and integrated applications. This position requires a thorough understanding of business processes and the ability to design, configure, and deploy solutions to support them. The Principal Solution Analyst interacts with multiple Functional Business Teams, vendors, and IT members supporting SAP ECC as well as other systems integrated with SAP ECC. As part of their role, The Principal Solution Analyst is also responsible for preparing functional specifications, designing, configuring, and supporting various SAP ECC HCM core modules. This position is also responsible for assisting subject matter experts with gap analysis, process definition, systems enhancements and is expected to provide a high level of service for break-fix incidents and requests.

The role requires an individual with proven business acumen and enterprise technology experience with SAP ECC HCM. Experience in configuring the SAP ECC HCM system to deliver business functionality is required. In addition, experience with SuccessFactors is also required.

Specialized Skills and Technologies

• 8+ Years of SAP ECC HCM Modules functionality including:
  • HCM - Organizational Management
  • HCM - Personnel Administration
  • HCM - Benefits
  • HCM - Time Management
  • HCM - Payroll
  • BSI TF
  • WF - Workflow

• Strong functional knowledge of SAP SuccessFactors modules including:
  • Employee Central
  • Onboarding
  • Recruitment
  • Performance Management
  • Goal Management
  • Succession Planning
  • Career Development
  • Payroll
• Knowledge of Legal Requirements and Reporting (HIPAA, EEO, Tax, Worksite Reporting, COBRA, ACA)
• ESS - Employee Self-Services
• BSI / Tax Factory
• Integration with 3rd party vendors: ADP, Taleo, Kronos, etc.
• QGM

Primary Responsibilities

• Maintain a working knowledge of SAP ECC HCM and SF Modules and serve as a thought leader to the SGWS organization
• Improve efficiency of team to resolve problems
• Identify, recommend, and implement process improvement opportunities for SAP ECC HCM and SF Modules
• Provide coaching, mentoring and development of Senior Solution Analysts
• Serve as liaison between Divisions/Functions and IT on projects and enhancements
• Collect and evaluate information, formulate as well as test hypothesis.
• Coordinate issues resolution activities with varied stakeholders
• Ensure to follow up on problems and process independently
• Develop meeting structure and present at meetings
• Prepare functional specifications, user-guides, and assist with business requirements documentation
• Determine opportunities to redesign or automate business processes and functions to achieve business results
• Drive the development of business and technical process documentation and training materials
• Assist the Quality Assurance Team with testing, strategy, and planning
• Communicate systems and procedural changes to end users through excellent written and oral communications
• Provide end-user training / increase end user proficiency and adoption of implemented solutions
• Understand, communicate, and reinforce standard business process concepts and methodology
• Establish and maintain relationships with team members within IT and across functional teams
• Assess situations, determine the problem(s) and propose a solution that provides value to the business
• Lead business requirements as well-formed user stories and acceptance criteria
• Structure requirements to facilitate automation of acceptance tests

Preferred Qualifications

• Master's Degree (computer science, information systems, software engineering)

Minimum Qualifications

• Bachelor's Degree (Computer Science, Engineering, Finance, Business Analysis, Data Management, BI)
• 8+ years in SAP application solutioning and deployment
• Strong team player with willingness to collaborate
• Strong organization, multi-tasking, and time management skills
• Self-motivating with a strong customer focus, and a high sense of urgency
• Big picture thinking
• Strategic thinker - can develop a plan to meet a long-term objective
• Builds strong team members
• Can facilitate sessions/Present to executive level
• Can influence outcomes
• Subject matter expertise in multiple SAP functional areas
• Capability to understand SGWS application portfolio and how the different systems contribute to daily business operations
• Strong team player with a willingness to collaborate and coach
• Excellent analytical and problem-solving skills
• Has long term potential for a leadership role in ETP
• Expert understanding of IT processes and ability to translate and communicate technical concepts into business language
• Strong analytical, mathematic, and problem-solving skills
• Strong attention to detail
• Strong capability to execute tasks with quality
• Strong communication skills; written, verbal, persuasion, motivation
• Excellence in communicating and presenting complex information to technical and nontechnical stakeholders
• Self-directed
• Ability to work with multiple stakeholders across a variety of functional disciplines
• Ability to develop and manage an action plan
• Experience working in large complex technology projects
• Experience working with offshore teams
• Deep understanding of business functions of supporting applications
• Experience mentoring and developing Solution Analysts
• Proficient in Microsoft Office Suite
• Experience interacting with the Business community
• Experience working with, and directing, third-party Application teams
• Ability to demonstrate Agile delivery values

Agile Delivery Values

• Openness - Team and stakeholders agree to be open about all work and challenges
• Commitment - Personally commit to achieving the goals of the team
• Respect - Respect your team members to be capable and independent
• Courage - You have courage to do the right thing and work on tough problems
• Focus - Everyone focus on the work in the sprint and the goal of the scrum team. Rise and fall as a team

Physical Demands

• Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or adding machine
• Physical demands with activity or condition may include walking, bending, reaching, standing, squatting, and stooping
• May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs