Job summary
The Red Hat IT team is looking for a Principal Business Systems Analyst to join the Enterprise Data and Analytics (EDA) team. In this role, you will serve as a point of contact between the stakeholder business community and EDA development teams, and help identify and clearly document business, system, and technical requirements for the development of platform, data, and reporting assets. To succeed in this role, you'll need to have 8+ years experience as a business systems analyst, with proficiency in SQL, Tableau, or Salesforce.com (SFDC) and master data management solutions. You'll need the ability to solve complex business problems, and clearly synthesize, document, and articulate data requirements to effectively communicate those requirements and impact to developers and decision-makers. You should have excellent writing and communications skills, as well as a passion and curiosity about data, systems, and problem-solving. Successful applicants must reside in a state where Red Hat is registered to do business.
Primary job responsibilities

• Work with internal and external stakeholders to define complex data requirements to support new data solutions, and troubleshoot delivery against those specifications
• Communicate and consult on business requirements, eliciting business needs and dependencies on systems and data to enable
• Translate business needs into technical requirements and specifications, across architecture, data, reporting, and visualization for Tableau, SFDC, and other visualization platform
• Analyze and document business logic from various solutions including SFDC, Tableau, SQL, Microsoft Excel, and SAP Business Objects (BOBJ)
• Directly produce datasets and reports for analysis using system reporting tools if needed
• Plan, prioritize, and design features for the deployment of offerings
• Define and articulate process flows to analyze dependencies
• Develop agile stories for development team delivery
• Communicate feature release roadmap to customers

Required skills

• Excellent communication skills and ability to converse with business and technical associates
• Experience working with all aspects of business including channels, sales, marketing, finance, and operations
• Proficient in communicating and coordinating technology solutions and processes
• Ability to translate business rules logic into technical requirements
• Motivated, goal-oriented, and enthusiastic about solving tough problems
• Passion and curiosity for data and problem-solving
• Proficiency in SQL and Tableau
• Knowledge of data architecture practices and data transport methods (ETL, ESB, API)
• Technical competency related to IT industry standards and best practices
• 8+ years of experience working in a business analyst role
• 8+ years of experience working in business intelligence with data analytics tools
• Good problem-solving and conflict resolution skills
• Excellent written and verbal communication skills
• Experience with SFDC or other customer relationship management (CRM) platforms, AWS, or master data management is a plus

About Red Hat
Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.
Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.