Performance Improvement Data Analyst at MedStar Health

| Baltimore, MD
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ThePI Analyst supports PI colleagues and on-site teams with data collection, reporting, interpretation, and analysis. He/she functions as an analyst, facilitator, consultant, and/or project manager, as required. He/she ensures high quality of both the process and results of the work, and that appropriate change management principals are applied in the areas impacted by change. He/she manages relationships with PI leaders and key stakeholders to effectively transition responsibilities to operational partners and drive a culture of continuous improvement and data-driven decision making. The PI Analyst has a proven ability to drive business results with his/her data-based insights and is comfortable working with clinical and operational stakeholders from across the system and with PI project teams. He/she is skilled in working with operational, financial and clinical data from disparate sources, including EMR, payroll, general ledger, and hospital inpatient/outpatient data.

Minimum Qualifications

  • Bachelor's Degree in the healthcare field, analytics, biostatistics, informatics, business, or engineering. MBA or Master's degree in a related field preferred.

  • 2 years' experience in healthcare data systems, analysis, management, and/or related healthcare consulting; experience supporting customer groups through data analysis, utilization of analytics software (i.e. Minitab, Tableau) and graphical presentation.

  • Business and/or healthcare analytics certification (i.e. PBA, CBAP, CCBA) strongly preferred.
  • Lean, Six Sigma Certification/Training preferred.

Knowledge, Skills & Abilities:

  • Demonstrated ability to understand business need(s) and conduct appropriate analysis to translate data into actionable insights
  • Proficient in MS Excel, SQL and Tableau
  • Experience in the application of advanced statistical techniques and concepts (regression, properties of distributions, statistical hypothesis tests and proper usage, etc.)
  • Demonstrated ability to collaborate, influence and proactively facilitate strategic decisions at an executive level
  • Excellent resilience, comfort with ambiguity and bias toward results

Primary Duties and Responsibilities
  • Demonstrates ease of working with unstructured data. Finds relationships across data sets and integrates data to unlock actionable information. Utilizes appropriate data sources and definitions for each analysis. Understands the limits of use for each data source as well as the differences between similar elements in different data sets. Navigates and programs data extracts from relational databases (e.g. SQL).
  • Presents complex data with simplicity of design in a clear, easy to understand format. Visualizes data effectively, using Tableau, to communicate complex ideas with clarity, precision, and efficiency in a manner that ensures accurate comprehension by the recipient. Delivers presentations of the work for various stakeholders, ensuring that audiences of all skill levels have a reasonable understanding of the analysis, the results and the meaning/implications of the work outputs.
  • Tests data for statistically significant differences, e.g. before/after implementation of a change, or comparing performance of a pilot unit vs. a control unit. Leverages control charts to monitor performance. Clearly and succinctly explains and presents performance-related data and trends to stakeholders.
  • Identifies variances and potential performance improvement opportunities in complex multi-hospital clinical and operational processes. Capable of asking oneself the right questions to arrive at sophisticated findings and conclusions. Provides skillful analysis of complex clinical and operational data.
  • Establishes and manages production data and analytics processes and deliverables. Develops and performs QA processes to ensure data accuracy. Troubleshoots issues and errors. Enhances analyses and dashboards as requested. Creates innovative solutions to automate the production of standard reporting and dashboards.
  • Demonstrates data analytics capabilities through development of meaningful KPIs and measurement systems to baseline current performance, measure quantifiable improvement, and drive outcomes that impact MedStar's business operations. Uses both lagging and leading indicators to characterize, troubleshoot and support sustainable change to business processes.
  • Establishes a strong project foundation through creation of planning documents in collaboration with PI leads, sponsors, and the team, including project charters, project plans, team structures, work breakdown structures, etc.
  • Proactively manages and communicates risks and barriers, manages transition of new processes, drives and communicates results, and celebrates successes.
  • Demonstrates comfort with ambiguity and can synthesize clarity and create direction from assessment of a complex situation with limited guidance.
  • Performs other duties as assigned.

About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation and research. Our 30,000 associates and 5,400 affiliated physicians work in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest visiting nurse association in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar is dedicated not only to teaching the next generation of doctors, but also to the continuing education and professional development of our whole team. MedStar Health offers diverse opportunities for career advancement and personal fulfillment.
More Information on MedStar Health
MedStar Health operates in the Healthtech industry. The company is located in Columbia, MD. MedStar Health was founded in 1999. It has 10001 total employees. It offers perks and benefits such as Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits, Life Insurance and Mental Health Benefits. To see all 85 open jobs at MedStar Health, click here.
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