About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients' best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We'll enable growth and progress together.

About Our Team:

Citi Technology Infrastructure (CTI) provides the critical technical foundation for Citi's operations and is responsible for delivering reliable IT solutions, scalable infrastructure services, and secure capabilities while creating a trusted customer experience and enabling Citi's workforce to be the best for our clients. Making the bank simpler, greener, and better connected while powering it with trusted, well-secured data, and automating policy enforcement through code are all at the heart of our refreshed global strategy. Data Quality, Simplification, Environmental Stability, Automation, and Service Excellence are the key pillars and priorities on our strategic journey.

This position is an integral part of the Employee Engagement, Product Marketing, and Change Adoption Team within CTI Business Operations.

CTI Business Operations enables technology managers across the organization to effectively manage their resources and deliver their commitments in support of CTI's strategy, goals, and performance metrics. This is achieved through the provision of commercial aspects of CTI, analytics and reporting (including expense and productivity), workforce, real estate, supplier management, leadership and talent development, including entry level and pipeline programs, and employee engagement and communications.

The Employee Engagement, Product Marketing, and Change Adoption Team manages and strengthens CTI's internal employee engagement, culture, onboarding, as well as talent and development initiatives. The team elevates knowledge and understanding of organizational changes and structures within CTI, ensures awareness of technology strategies across CTI and Citi, and drives user adoption through change management and impactful technology marketing.

In CTI, we are focused on delivering the best for our clients, and we know that to do this we need a talented team with diverse experiences, backgrounds and skills.

The ideal candidate will have proven experience with large technology companies and/or cloud infrastructure providers, inclusive of setting strategy, driving business and technical alignment, communicating and monitoring/measuring the health business needs. This candidate must have a demonstrated ability to build relationships across disciplines, and think strategically and analytically about both business and technical challenges, requirements and customer value.

Responsibilities:

• Assist with identifying and in some cases leading discussions on demand opportunities with key partner stakeholders
• Support a Partner-led strategy that can evolve into a broad framework for entering into strategic partnerships and alliances
• Maintain the teaming model for the partnership
• Develop best practices to foster, manage, and track opportunities.
• Bring cross-functional stakeholders together to build value propositions, design solutions and advance the partnership
• Monitor and measure the performance of the partnership
• Communicate frequently with management to ensure goal and strategies are met
• Provide internal and external thought leadership
• Build and maintain strong relationships with key stakeholders from all sites to ensure shared objectives are met
• Keep current on market trends in business intelligence, data science and analytics tools and best practices to uncover solutions to new and existing business challenges and opportunities
• Employ a "user-first" mindset in the establishment of all new data and analytics processes ensuring a comprehensive and best-in-class analytics enablement program

Minimum Required Knowledge, Skills, and Abilities:

• Experience with strategies business models
• Exceptional oral and written communication skills, with an ability to speak effectively to business development leaders, executives, product managers, engineers, lawyers, and security professionals
• Leadership and communication skills that enable the building of relationships with people across all levels and organizations, internally and externally
• Ability to formulate a partnership vision, strategy, and execution plan
• Highly organized and detail oriented
• Adept at handling multiple projects and priorities in an extremely fast paced environment
• Unmatched time management discipline, ability to prioritize and execute role responsibilities, focuses on what can be done, not what can't
• Highly driven and competitive in nature
• Result oriented, team player, and resourceful

Education:

• Bachelor's degree or equivalent experience

Job Family Group:
Technology

Job Family:
Infrastructure

Time Type:
Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.