Outbound Interface Analyst

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Job Description:

The Role

As an Outbound Interface Analyst you will be responsible for analyzing and reconciling data files for Health & Welfare clients, ensuring that the interfaces are complete and accurate based on data from recordkeeping systems, plan rules, and established procedures.

The Expertise and Skills You Bring

  • Associates degree or equivalent related experience
  • Minimum 1 year Health and Welfare experience required
  • Experience within industry or a similar operations role is a plus

The Value You Deliver

This role is responsible for the accurate and timely transmission of data to clients and or client contracted vendors for the purpose of enrolling participants into benefit coverage or transmitting deductions to pay for benefit coverage. As an analyst, you will proactively identify client trends and partner with the Client Service Manager contact or the client Business Analyst to develop a plan to remedy these trends.

  • You will be responsible for maintaining productivity, quality, and control standards
  • You will be leveraging technology and gain an understanding of the business to research and analyze data to determine root cause of defects. Reconciling large amounts of data and identifying anomalies and reporting results to business partners.
  • You will be completing necessary control checklists, reviewing and approving peer checklists, and are accountable for the proper documentation and archival of any related information pertaining to their files to ensure audit compliance. Analyst must maintain client specific procedures and documentation.
  • You will be identifying process improvement opportunities within your scope of responsibilities. This may lead to small projects to participate in. Project tasks may include gathering data, establishing reporting, and/or writing requirements or procedures. Initiative is required to drive improvement in the efficiency and quality of their client files.


Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a Best Place to Work in 2022. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

Many of our associates are continuing to work remotely temporarily due to COVID-19. When Fidelity employees eventually return to the office, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling "Dynamic Working. "

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 3.

More Information on Fidelity Investments
Fidelity Investments operates in the Fintech industry. The company is located in Boston, MA and Covington, KY. Fidelity Investments was founded in 1946. It has 58848 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability insurance, Dental insurance, Vision insurance, Health insurance and Life insurance. To see all 188 open jobs at Fidelity Investments, click here.
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