About Us:

SentinelOne is defining the future of cybersecurity through our XDR platform that automatically prevents, detects, and responds to threats in real-time. Singularity XDR ingests data and leverages our patented AI models to deliver autonomous protection. With SentinelOne, organizations gain full transparency into everything happening across the network at machine speed – to defeat every attack, at every stage of the threat lifecycle. 

We are a values-driven team where names are known, results are rewarded, and friendships are formed. Trust, accountability, relentlessness, ingenuity, and OneSentinel define the pillars of our collaborative and unified global culture. We're looking for people that will drive team success and collaboration across SentinelOne. If you’re enthusiastic about innovative approaches to problem-solving, we would love to speak with you about joining our team!

What are we looking for:

We are looking for an Order Operations Analyst to report to the Manager of Order Operations. 

Responsibilities will include:

• Review and process incoming worldwide sales orders in SFDC to ensure compliance with order guidelines and company procedures
• Ensure that orders are processed and expedited with accuracy
• Gather, review, and organize all documentation related to new orders
• Liaise with Sales, DealDesk, Finance and Onboarding teams, etc. to resolve order issues 
• Provide support to the sales organization in terms of data requests for customer and order information
• Reporting and analytics pertaining to order management
• Develop and document process improvement solutions to achieve company objectives

• Perform month-end close tasks associated with bookings 

• Ad hoc projects as needed to support the Manager of Order Operations and the Order Operations team.
• Understand and adhere to Accounting guidelines for order bookings

What You’ll Need?

• Bachelor's degree preferred with 3-5+ years of experience in high tech order management
• An ideal candidate will have strong attention to detail but will also have what it takes to handle working in a fast-paced “rocketship” growth environment.
• Strong interpersonal, organizational, communication, & customer services skills   
• Possess a solid understanding of CRM systems, opportunities, contracts, and sales process; Salesforce.com (SFDC) experience highly desired
• Must be a self-starter and team player and able to work in a fast-paced and rapidly changing environment.
• Experience with monthly and quarterly close activities, 

Why us:

You will work on real-world problems and make an impact by protecting our customers from cyber threats. You will be joining a cutting-edge project and will be able to influence the architecture, design, and structure of our core platform. You will tackle extraordinary challenges and work with the very BEST in the industry. 

• Medical, Vision, Dental, 401(k), Commuter, and Dependent FSA
• Unlimited PTO
• Paid Company Assigned Holidays
• Paid Sick Time
• Gym membership reimbursement
• Cell phone reimbursement