Operations Support Analyst III, Analytics & Reporting

| Las Vegas, NV
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Position Summary

Credit One Bank is looking for an Operations Analyst to support the overall growth of the organization. The Analyst will focus on improving and maintaining customer service standards through analysis of diverse business systems and processes. They will work within the Operations Analytics team and will be responsible for collecting, consolidating, analyzing, and visualizing data from various sources, with the purpose of optimizing processes, predicting outcomes, improving operations systems, and providing the best card member experience. The ideal candidate will be a seasoned Operations professional, excited about analysis, efficiency, and quality, and will be ready to help influence the direction of a growing company.

Summary of Essential Job Functions
  • Prepare operational analyses for senior management by collecting, interpreting, evaluating, and summarizing information and trends to develop integrated business proposals and projections for incorporation into strategic decision-making.
  • Lead work to design systems improvements based on analysis of current company practices, industry best practices, outcomes, and trends. Lead the implementation and monitoring of approved changes.
  • Independently conduct internal stakeholder research to support strategic and business planning.
  • Serve as an Operations department subject matter expert on process, control, measurement, and analytics.
  • Participate in the development Operations Analyst standards and practices for the bank, including some mentor/development responsibility for junior analysts.
  • Investigate and report the financial and operational impact of changes to procedures or strategies.
  • Perform ad hoc analysis for senior management as required.

Position Requirements
  • Bachelor's degree in business analytics, mathematics, engineering, or related quantitative field
  • Demonstrated advanced analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
  • 5+ years professional experience with data processing and analysis tools such as Python, SQL, SAS, and Tableau
  • Prior experience in financial services industry with knowledge of credit card banking industry practices, regulations, and standards
  • Ability to work independently and with others
  • Demonstrate core values of excellence, ownership, collaboration, and integrity

  • Advanced degree in business analytics, mathematics, or related quantitative field
  • 2+ years professional experience using Python or SAS for data analysis and statistics, and Tableau for data visualization

Credit One Bank, N.A. is a data-driven financial services company based in Las Vegas. Founded in 1984, Credit One Bank offers a spectrum of credit card products for people in all stages of financial life. One of the fastest-growing credit card providers in the United States, Credit One Bank offers credit cards through the Visa®, Mastercard® and American Express® networks. Credit One Bank is the Official Credit Card of NASCAR®, the Las Vegas Raiders, the Vegas Golden Knights, and Best Friends Animal Society, and is a proud partner of WWE and Six Flags®. Learn more at CreditOneBank.com and on social media (@CreditOneBank) on Facebook, Instagram, Twitter, YouTube, and LinkedIn. We are looking for highly qualified professionals at our state-of-the-art, corporate headquarters in Las Vegas, NV. In addition to providing our card members with superior value and service, we are dedicated to providing engaging and challenging career opportunities for our employees. As a member of the Credit One Bank team, we'll help you be your best and support you so you can reach your full potential. Credit One Bank, N.A. is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin. Credit One Bank does not accept unsolicited resumes from agencies and is not responsible for related fees.

Other details
  • Job Family P3 - Senior Professional
  • Pay Type Salary

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More Information on Credit One Bank
Credit One Bank operates in the Fintech industry. The company is located in Las Vegas, NV. Credit One Bank was founded in 1984. It has 844 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 47 open jobs at Credit One Bank, click here.
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