Operations Senior Analyst - Work from Home - eviCore at Cigna (Remote)

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eviCore is currently a Operations Sr. Analyst. The Ops Sr. Analyst delivers specific delegated tasks assigned by a supervisor in the Operations Management job family. Identify ways to streamline operational procedures between or within departments. Manages program and project implementation and makes significant contributions to department goals and planning efforts. Completes day-to-day Business Operations tasks without immediate supervision, but has ready access to advice from more experienced team members. Tasks involve a degree of forward planning and anticipation of needs/issues. Resolves non-routine issues escalated from more junior team members.

  • Analyzes current processes to determine program performance and opportunity for efficiencies.
  • Assists in the implementation of new clients by integrating workflows into current operations.
  • Builds presentations and completes analyses to assist the program director in communications to the client and senior management.
  • Manages designated special projects and project plans.
  • Monitors automated communication services, processes, and identifies areas for improvement.
  • Generates reports and analysis to support programs, integration projects, and current operations.
  • Documents and maintains program workflows, pathways, Business tools, CPT codes, and criteria.
  • Coordinates with key leaders to execute projects.
  • Prepares training and direction for interdepartmental staff interacting with the program.
  • Develops client facing skill set and coordinates client activities as directed by either the Program Director, Program Senior Manager, or Operation Managers.
  • Mentors analysts with less tenure.
  • Other duties as necessary.

  • Bachelor's Degree (or equivalent) in Business, Mathematics, or related field of study. Masters preferred .
  • Strong leadership skills with a mature sense of priorities and solid practical experience of 1 - 3 years as a Business Analyst
  • Excellent verbal and written communication skills.
  • Experience with Microsoft Office® Suite. Familiarity with both Image One and Isaac platforms as well as SQL Server Management Studio preferred, but not required.

For this position, we anticipate offering an annual salary of $49,000 - $81,600, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

Helping our customers achieve healthier, more secure lives is at the heart of what we do. While you take care of our customers, we'll take care of you through a comprehensive benefits program that helps you be at your best. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and best in class well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and dozens of corporate discounts on essentials you use every day. For more details on our employee benefits programs, please visit the "Life at Cigna" tab on our careersite: www.cigna.com/careers

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.

Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
More Information on Cigna
Cigna operates in the Healthtech industry. The company is located in Bloomfield, CT, Phoenix, AZ, Philadelphia, PA and Plano, TX. Cigna was founded in 2022. It has 74000 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 201 open jobs at Cigna, click here.
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