Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This role is responsible for the day-to-day analysis, research and resolution of various issues identified within a business unit. Key responsibilities of the role include supporting defined procedures, routine analytics, creating reports and completing exception processing.
Key Responsibilities :

• Responsible for the day-to-day analysis, research, and resolution of varied problems.
• Functions include administering defined procedures, analysis and report generation, and exception processing.
• Coordinates the implementation of products/services and operational solutions.
• May assist in designing, documenting, implementing, and monitoring of new products/services.
• Provides guidance to associates within own unit regarding procedural, technical and/or operational changes.
• Incumbents have full working knowledge of operations environment acquired through experience in an operations environment and on the job training.

Required Skills:

• Highly organized with strong attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Experienced with Microsoft Office Suite, especially Excel and PowerPoint.
• Excellent time management and prioritization skills, with ability to meet deadlines in a changing production environment.
• Experience with working independently and on teams.
• Typing and Data entry experience.
• Teamwork.
• Proficient in problem solving and manages risk.
• Ability to work independently & team collaboration.
• Business knowledge.
• Design Thinking.
• Strong analytical skills.
• Able to work overtime when needed.

Shift:
1st shift (United States of America)
Hours Per Week:
40