Operations Analyst - Advertising - JetFuel

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About Liftoff+Vungle
At Liftoff+Vungle, we're helping mobile businesses scale and succeed via our sophisticated technology that enables them to find their most engaged users. We are a trusted guide for growth and engagement, transforming how people discover and experience apps. Advertisers depend on us to reach, acquire, and retain high-value users worldwide. We are one of the world's largest independent, unbiased and privacy-friendly growth platforms that fuels the entire mobile app growth cycle across user acquisition, engagement, monetization, and analytics. Consistently ranked as one of the fastest growing companies and best places to work, we are a profitable company with strong product-market fit and tremendous growth opportunity. We have a creative, collaborative, and humble culture. We are data-driven, proactive, and have the courage to drive change.
Are you looking to join a dynamic startup environment starting to experience hyper growth? If so, we're looking to talk with you.
We're building the world's leading Creator Monetization Platform. We bring ad deals to the most popular accounts on TikTok, Instagram, Snapchat via our marketplace app, The Plug ( www.plugco.in ). We do this in a way that scales for advertisers and allows them to reach thousands of creators without any manual work.
As our first Ad Ops Analyst, you will be at the center of operations on our ad network. You will optimize campaigns towards ROAS, Cost Per Event and Downstream goals daily. You will organize the daily testing schedule to make sure media and new campaigns are getting their fair shot on the network. You will be looking at data every day to make sure our network is functioning as smoothly as possible.
Location
This role is eligible to work out of any of our below North America office locations or is eligible for full-time remote work in one of our entities.
US office locations: Redwood City (HQ), San Francisco, Los Angeles, New York City, Seattle, Austin (office in 2022)
Additionally, Liftoff+Vungle recently announced approved North American locations from which some employees may request to work from any city and county: California, Colorado, Idaho, Illinois, Georgia, Missouri, Nevada, New Jersey, New York, Oregon, Rhode Island, Texas, Utah and Washington in the US, and Canada.
Responsibilities

  • Streamline our ad operations process from campaign planning, execution, to reporting and measurement. This will require building dashboards, writing SQL scripts, and getting our internal processes documented.
  • Monitor campaign pickup within our network and performance to make sure campaigns reach the target audience, run smoothly, and exceed our advertisers expectations; this includes collaborating with teams for creatives, troubleshooting with MMPs, managing daily ads delivery reports, and escalating to third-party vendors if needed.
  • Client-facing communications: Serve as an important point of contact and support account manager for client communications; own the set-up process, campaign management, and ads execution of several top accounts.
  • Cross-team collaboration: Support Account Manager for both advertiser and creators, as well as our media creators. This role is highly cross functional and good communication is a must.
  • Measurement and Analytics: Responsible for conducting analysis and measurement on ads performance through data, providing insights on ads effects, target audience, media planning, and offering recommendations for optimization on brand objectives.


Desired Skills and Ability

  • Our team is lean and hungry. Therefore, being energetic and having a drive to be part of an innovative fast-paced startup environment is key to your success
  • Grit. Lots of grit. You will need to embrace challenges and be willing to work hard to achieve quarterly goals
  • We stress that each member of our team should think like a CEO, you should be detail oriented with an ability to see how your work affects the bigger picture
  • Strong Excel skills are a must for this role (SQL is a big plus). Ability to quickly prioritize between a large number of possible duties is a must.
  • If all this sounds interesting to you, let's talk!


Working at Liftoff+Vungle is fast-paced, fun, and challenging, and we thrive on innovation. Come join our team and help shape the future of the mobile app ecosystem. If this role sounds interesting to you, we would love to hear from you!

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Technology we use

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An Insider's view of Liftoff

What's something quirky about your company?

Best part of Liftoff is the company-wide, mutual encouragement for all to lead w/authenticity, courage, & compassion. Whether it’s fun self-expression or the tough acknowledgment of BIPOC societal & workplace inequities, there’s a tangible motivation to embrace & share my uniqueness & inherent personal responsibility to support the same in others.

Alex

Sr. Sales Engineer

How do you collaborate with other teams in the company?

I think about collaboration as sharing & aligning goals, which creates business alignment. Setting clear goals & direction fosters collaboration toward a common effort, & understanding each other's priorities helps in achieving this win-win scenario. Ultimately, I believe transparency builds mutual trust, enabling us to achieve more as a company.

Darryl

Manager, Regional Sales, Greater China Region

How has your career grown since starting at the company?

I started as an intern and accepted a full-time offer because I knew my team would be supportive of my professional goals. So far, in my first few months, I’ve led a companywide lunch & learn, and I became my team’s culture lead. Overall, I’ve exceeded my expectations in expanding my skill set and have become more confident in my professional self.

Maya

Business Intelligence Analyst

How do your team's ideas influence the company's direction?

Everyday the decisions the ACP team makes on creative optimizations influence Liftoff’s business success. Our job is to tell a more compelling creative story for our customers based on A/B tests. Finding a new animation style or playable concept that gets users excited is not only a win for the customer but for us at Liftoff as well.

Alexandra

Manager, International Creative

What are Liftoff Perks + Benefits

Liftoff Benefits Overview

At Liftoff, we strive to provide an environment where our employees feel empowered to learn and grow. We are driven to continually build an inclusive and ever-changing organization, foster a positive work environment (both in-office and remote), and provide valuable results to our customers. We offer full coverage of your medical, vision, and dental benefits, and also offer family planning services, mental health services, 401k with company matching, and unlimited PTO for all US employees. Some of our perks include monthly stipends for lifestyle, office meals, commuting, and career development.

Culture
Volunteer in local community
Liftoff gives back locally to all of our seven offices globally; this includes in-person and skills-based volunteering employee gift matching, and pro-bono professional services.
Partners with nonprofits
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
In-person all-hands meetings
Liftoff hosts regional meetings called Liftoff Live designed for team and cross departmental collaboration and trainings. As a global company, we have one in each region, Americas, EMEA and APAC.
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Our cross department ERGs include Liftoff Ladies, Liftoff Pride, Liftoff Parents, etc.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
As a privately held company, we offer employees stock options.
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Liftoff offers all employees a Family Planning Stipend of up to $15,000 USD that can be used towards services like IVF, adoption, and gestational carrier support.
Return-to-work program post parental leave
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
We offer unlimited PTO.
Paid volunteer time
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Commuter benefits
Liftoff offers Caltrain GoPassess; monthly ride share credits, parking passes, etc.
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Including board game, running, basketball, and book clubs.
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Online course subscriptions available
Customized development tracks
Paid industry certifications
Virtual coaching services

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