NOSC Monitoring Analyst

SECRET

MacDill AFB, FL

Please take this opportunity to join one of GDIT's fastest long-standing growing programs! US Battlefield Information Collection and Exploitation System eXtended (US BICES-X) is a cutting-edge program supporting DoD intelligence information sharing on current and emerging global threats to mission and coalition partners and emerging nations. With an internationally dispersed team supporting each combatant command, the US BICES-X team is in direct support of the war fighter and their missions. We are seeking a creative and driven professional with a passion for solving real world issues on a cross-functional, fast paced team.

This position is responsible for developing, testing, and monitoring systems and network status alerts, notifications, and dashboards to provide real-time proactive monitoring for all US BICES-X systems and networks utilizing tools such as SPLUNK, SolarWinds and Microsoft SCSM/ServiceNow.

Responsibilities:

• Manages Microsoft SCSM and IT Service Management (ITSM) Principles to identify, categorize, prioritize, escalate, troubleshoot, and resolve incidents.
• Monitors the integrity, security and availability of servers and systems.
• Maintains system documentation
• Interacts with users and customers, evaluates service availability of vendor products.
• Develops and implements policies and standards for monitoring Enterprise services.
• Provides advice and training to end-users.
• Maintains current knowledge of relevant technologies as assigned.
• Participates in special projects as required.
• Develops and maintains monitoring dashboards, performs data analysis to provide requested data points and identify negative or positive trends.
• Ability to learn vendor specific administrative programming language.
• *** This is a shift work position, days, nights, weekends, and holidays***

Required Qualifications:

• 2 years of related Network Monitoring experience in a Network Operations Center environment
• 2+ years of system administration experience required.
• BA/BS degree - may substitute additional years of experience
• Must possess and maintain a SECRET Clearance.
• IAT Level 2 (Security +CE) or higher required
• Must be willing to work shift work

Preferred Qualifications:

• ITIL 3 or 4 Certification
• Network Troubleshooting and Incident Response experience
• Service Desk Experience
• SolarWinds Certified Professional (SCP) Certification
• Splunk Administrator track Certification

Requests for reasonable accommodations will be considered to enable individuals with disabilities to perform the principal (essential) functions of this job.

General Dynamics Information Technology is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Disabled.

As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors. With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services. GDIT is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.

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About Our Work

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

COVID-19 Vaccination

GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.