About Us:
SentinelOne is defining the future of cybersecurity through our XDR platform that automatically prevents, detects, and responds to threats in real-time. Singularity XDR ingests data and leverages our patented AI models to deliver autonomous protection. With SentinelOne, organizations gain full transparency into everything happening across the network at machine speed – to defeat every attack, at every stage of the threat lifecycle.
We are a values-driven team where names are known, results are rewarded, and friendships are formed. Trust, accountability, relentlessness, ingenuity, and OneSentinel define the pillars of our collaborative and unified global culture. We're looking for people that will drive team success and collaboration across SentinelOne. If you’re enthusiastic about innovative approaches to problem-solving, we would love to speak with you about joining our team!
What are we looking for:
We are looking for a NOC L1 (Network Operations Center Analyst) to join our global NOC team. The position is part of an internal team that watches customer environments for general system health and stability. Additional responsibilities include direct communication and coordination with other teams, such as Customer Support, inside/outside sales teams, and internal cloud/development operations' teams.
What you will do:
- Have overall responsibility for monitoring Customer cloud environments
- Have overall responsibility for solving L1 Cases under defined SLAs
- Perform ongoing security analysis
- Work closely with the company's Support and DevOps teams
What skills and knowledge should you bring?
- Good understanding of networks
- Good understanding of OSs
- Familiarity with malware techniques and attack techniques (e. g. code injection, DGA, hooks, etc.)
- Strong troubleshooting and problem-solving skills
- Great interpersonal skills with a service-oriented approach
- Detail oriented with the ability to work both individually and within a team
- Fluent English - must have excellent English reading, writing, and speaking skills
- Ability to work in shifts (including weekends)
- Experience with Sysinternals tools - an advantage
Why us?
You will work on real-world problems and make an impact by protecting our customers from cyber threats. You will be joining a cutting-edge project and will be able to influence the architecture, design, and structure of our core platform. You will tackle extraordinary challenges and work with the very BEST in the industry.
- Medical, Vision, Dental, 401(k), Commuter, Health and Dependent FSA
- Unlimited PTO
- Paid Company Holidays
- Paid Sick Time
- Gym membership reimbursement
- Cell phone reimbursement
- Numerous company-sponsored events including regular happy hours and team building events
#LI-AB1
SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
SentinelOne participates in the E-Verify Program for all U.S. based roles.