General information

Career area

Consumer Analytics

Work Location(s)

2911 Lake Vista Drive, Lewisville, TX

Remote?

No

Ref #

12474

Posted Date

Tuesday, May 3, 2022

Working time

Full-time

Ally and Your Career

• Ally Financial only succeeds when its people do - and that's more than some cliche people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too?

The Opportunity

• Reporting to the Director of Strategy and Analytics, this position's primary responsibilities will include leading the asset management strategy development and performance analysis for the customer solutions group. This individual will be leading a team focused on account management strategies supporting early to late stage collections, including contact strategies and channels, and improving the portfolio performance through champion/challenger campaigns. The ideal candidate is passionate about delivering results, must be an innovative and strategic thinker, willing to challenge status quo, can learn quickly, is self-motivated and detail oriented. The position will lead a team and work with key leaders within the Asset Management organization, as well as partner groups such as finance, compliance, legal, risk and technology.

The Work Itself

• Own the roadmap for Ally Auto Customer Solutions Strategy and Analytics, and prioritize initiatives working with key stakeholders.
• Lead a team focused on improving portfolio performance by changing collections treatment strategies, champion the change across the organization.
• Lead analytics around delinquent portfolio performance, focused on finding opportunities to improve performance through risk segmentation and treatment changes.
• Manage the priorities using sound control processes (daily/weekly/monthly) to effectively identify, assess and manage risk.
• Collaboratively work with matrix & vendor partners to ensure alignment with Ally's strategic imperatives.
• Influence the roadmap and priorities of other partner groups by proactive engagement on topics related to customer solutions strategy.

The Skills You Bring

• Bachelor's degree in Business, Finance, Operations Research, Statistics, Economics or a similar discipline with quantitative focus, master's degree preferred.
• Significant experience (5+ years) and knowledge of consumer financing industry (e.g. auto, card, mortgage etc.)
• 4+ years of experience in a similar role focused on data/statistical analysis, ideally experienced in treatment strategies with a champion/challenger (test/control) framework.
• Demonstrate a solid understanding of data mining and classification techniques, minimum 4 years of experience using SAS/SQL or similar tools for data analysis and portfolio segmentation.
• Excellent written and verbal communication skills, including the ability to effectively present proposals and vision to executive leadership.
• Experience working with (and ability to influence) matrix partners that impact change capability, such as IT, Compliance, Legal, Vendor Management and Operations.
• Candidate should possess outstanding analytical and problem-solving skills; should be a critical thinker with strong attention to details.
• Advanced knowledge of statistics and quantitative models preferred.
• Experience with segmentation software such as Model builder, SAS Miner, Knowledge Seeker or R preferred.
• Experience in automotive servicing industry preferred.

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally's total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:

• Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
• Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.
• Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law. #LI-Hybrid