Chewy
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
Hybrid

Merchandising Analytics Manager

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Our Opportunity:

Chewy’s mission is to be the most trusted and convenient online destination for pet parents and partners everywhere. We view pets (and pet parents) as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Within Chewy, the Merchandising Analytics team is focused on utilizing data to understand and influence business actions to drive favorable financial performance and exceptional customer experience for our pet parents.   

As part of this mission, Chewy is looking for a passionate, data-driven Merchandising Analytics Manager to join our Merchandising Analytics Team based in Boston, MA. In this role, the Manager will directly support our Category Management Analytics function, with an emphasis on Promotions. They will be responsible for program managing promotional reporting including building and maintaining core reporting tools to drive continuous improvements in business decision making processes analyzing Merchandising data sets to address complex problems.

The ideal candidate demonstrates exemplary skills in analyzing large data sets, turning analyses into decision-oriented insights for senior leadership. This individual is also highly proficient in developing and executing cross-functional project plans while being able to operate with minimal direction from leadership.  The ideal candidate has proven experience creating metrics and dashboards related to pricing and/or promotions, financial and site metrics. 

What You'll Do:

  • Leverage large data sets to surface actionable insights that support Merchandising in making data driven decisions
  • Lead analyses on promotional effectiveness to evaluate financial performance, product assortment, site placement, and customer experience measures
  • Develop a centralized repository of insights on promotion performance and deliver recommendations to business partners for maximizing specific business outcomes
  • Program manage cross-functional analytics initiatives that require development of new data tables and fields, data products, and tools for both internal and external stakeholders
  • Partner with business intelligence team to prioritize and QA development of new data sources
  • Independently identify opportunities for application of advanced analytical solutions and models, ultimately deploying these solutions independently or with support from Business Analysts
  • Support Merchandising leadership in understanding and influencing business inputs to drive favorable outputs across customer experience and financial metrics
  • Gather business partner inputs to inform new data products and enhance existing reports
  • Mentor entry level business analysts

What You'll Need:

  • Bachelor’s degree in Math, Finance, Statistics, Economics, Information Management or a related degree with analytical or quantitative emphasis. 
  • Minimum of 5 years of directly transferrable work experience
  • Proficiency in SQL, Excel, and statistical analyses using R, SAS, etc.
  • Advanced data visualization skills using software such as Tableau, Power BI, etc.
  • Thorough understanding of Financial KPIs and P&L statement with proficiency in executing break-even analyses, NPV, and ROI analyses
  • High degree of proficiency with executing complex data analyses
  • Ability to independently manage cross-functional projects, delivering results on tight timelines
  • Strong understand of Ecommerce pricing and promotion KPIs
  • High degree of proficiency executing complex and large-scale data analyses across millions of records
  • Strong understanding of data warehousing and relational or columnar database structure
  • Proven experience delivering high quality results on tight timelines
  • Superior attention to detail and experience creating mechanisms to monitor data integrity
  • Ability to operate in ambiguous environments with speed and commitment to quality
  • Position may require travel

Bonus:

  • Masters or equivalent advanced academic degree
  • Modeling experience in pricing or promotions
  • Project Management Certification



Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact [email protected]
To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).

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What are Chewy Perks + Benefits

Chewy Benefits Overview

It all starts with taking care of our Team Members.

At Chewy, we recognize the importance of providing meaningful and impactful work. That’s why we are constantly innovating, pushing the limits to delight our customers and colleagues, and providing endless ways for our Team Members to build, grow and develop.

We also understand that wellbeing is different for everyone and offer a wide variety of traditional and unique benefits. Here’s a sampling of what we offer:
• Competitive wages and retirement benefits such as 401k and Long-Term Incentives (LTI)
• Chewy University (Chewy U) for learning, growth, and development resources
• 20% Team Member discount on Chewy.com
• Unlimited PTO (for Exempt, Full-Time, salaried employees)
• Pet-friendly Chewy Corporate hubs in Boston, MA; Bellevue, WA; and Plantation, FL
• Maternity/Paternity and family bonding leave covered at 100%
• Paw-ternity Leave (yes–that means time off when you adopt a new pet)
• DEI-focused Team Member Resource Groups (TMRGs)

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Chewy sponsors office sports leagues year-round.
Relocation assistance
Professional Development Benefits
Job training & conferences
Lunch and learns
Cross-functional lunch and learns.
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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