Company: Oak Street Health

Title: Sr. Associate or Manager, Sales Strategy & Analytics

Location: Treehouse

Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right in our patients’ communities, we can help keep them healthy and reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people across the nation. With an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about our mission to rebuild healthcare as it should be.

For more information, visit www.oakstreethealth.com.

Role Description:

The Sales Strategy & Analytics Senior Associate or Manager (depending on work experience of candidate) will play a critical role in leveraging analytics and strategic thinking to accelerate the growth of Oak Street Health by driving improvements in the central sales call center.  This is an opportunity to partner across the organization to identify data-backed solutions to key pain points, as well as develop and help implement creative initiatives that will drive OSH’s rapid growth.  This is a high-profile role with weekly visibility to the COO / CEO.  The role will report to the SVP of Growth Effectiveness and Patient Engagement.

Core Responsibilities:

• Perform data / analytics to inform decision-making and investments across the sales call center organization

• Help prioritize and tie sales call center initiatives to other organizational priorities, workflows, etc., while collaborating effectively with sales call center and regional field leadership

• Drive forward key initiatives to improve velocity of growth and/or ROI of marketing spend (under the direction of SVP and with collaboration across all stakeholders, including call center leadership) 

• Collaborate with call center leadership to develop and maintain daily, weekly, and monthly reporting; driving insights and action items to improve performance

• Develop materials and lead discussions with relevant organizational leaders

• Other duties, as assigned

What are we looking for?

We’re looking for a motivated professional with:

• Bachelor’s degree, preferably with a quantitative major (e.g., Business, STEM, economics, statistics)

• Minimum of 2-4 years experience in management consulting, private equity, investment banking, sales analytics / strategy, or other comparable role

• Analytical and strategic thinker who is intellectually curious

• Strong written and verbal communication skills; ability to influence decision-making at many levels of leadership

• Effective and flexible team player with demonstrated success in a fast-paced “start-up” environment; ability to work across a variety of teams to drive initiatives forward

• Demonstrated attention to detail and experience leveraging data / analytics to solve problems

• Interest, experience, and/or passion for healthcare and value-based care; experience with sales organizations or call centers a plus but not required

• Proficient in Excel, Powerpoint; experience with Alteryx, SQL or other programming languages a plus

• US work authorization

• Someone who embodies being “Oaky”

What does being “Oaky” look like?

• Radiating positive energy

• Assuming good intentions

• Creating an unmatched patient experience

• Driving clinical excellence

• Taking ownership and delivering results

• Being scrappy

Why Oak Street?

Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:

• Collaborative and energetic culture

• Fast-paced and innovative environment

• Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits