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Job Description

Norfolk Southern Corporation, a Fortune 500 company, seeks an experienced Manager of Database Systems for a fulltime position.

Working at Norfolk Southern is a unique experience, where heritage, stability, and innovation live together. Norfolk Southern is one of the largest railroad operators in the country and provides premium shipping service and reliable logistics solutions for customers in 22 states and the District of Columbia. In combination with business partnerships and connections with other carriers, NS ships every product imaginable to and from any destination, linking communities and customers to the marketplaces of the world.

Working at Norfolk Southern is a unique experience, where heritage, stability, and innovation live together. Norfolk Southern is one of the largest railroad operators in the country and provides premium shipping service and reliable logistics solutions for customers in 22 states and the District of Columbia. In combination with business partnerships and connections with other carriers, NS ships every product imaginable to and from any destination, linking communities and customers to the marketplaces of the world.

Responsibilities for this position will include managing a team of experienced database administrators that provide 24/7 support, spanning relational, NoSQL, Big Data and/or data warehousing systems. This position will require frontline oversight of system uptime, performance, architecture and security as well as duties involving planning, budgeting and project management.

The position will work closely with the Director of Data Systems, the other Manager of Database Systems, operating systems managers, the storage manager and AppDev managers.

Responsibilities

• Provide guidance and direction for database and/or data warehousing strategy, including platform, architecture and infrastructure selection in response to ever-changing organizational and development needs
• Ensure DBAs maintain operational readiness to handle, mitigate and (optimally) prevent service disruption and/or degradation on a 24/7 basis for multiple mission-critical systems
• Maintain SLAs for service delivery to dozens of AppDev teams and thousands of customers (in and outside the organization), including production support and change control
• Provide meaningful feedback to team so as to promote productivity, professional development and group cohesion
• Ensure security, audit and change control compliance in and outside your area of responsibility
• Maintain and augment policies and procedures relating to database technologies
• Manage team, technology and multiple vendors in accordance with budget objectives, while always looking for sensible ways to economize
• Identify and mentor talent to elicit team's stronger contribution and potential for career growth
• Promote diversity, equity and inclusion in and outside team so that people can be their true selves at work

Skills

Required Experience:

• 5+ years of leadership (preferably managerial) experience
• 10+ years of experience in database or data warehousing
• 10+ years in Production support
• Strong communication, interpersonal, organizational, project management and planning skills

Preferred Experience:

• 3+ years of application development
• 3+ years database development

Education

Four-Year College Degree preferably in Information Systems, Computer Science, Engineering or related field.

Location

This position reports to the Norfolk Southern HQ building in Midtown Atlanta with easy access to MARTA Train & Bus Service and the interstate.

Work Conditions

Environment: Hybrid

Shift Work: No

On-Call: Yes

Weekend Work: Yes

Travel Required: 0 - 2 Days per Month

Company Overview

Norfolk Southern Corporation (NYSE: NSC) is a Fortune 300 organization and one of the nation's premier transportation companies. Its Norfolk Southern Railway Company subsidiary operates approximately 19,500 route miles in 22 states and the District of Columbia, serves every major container port in the eastern United States, and provides efficient connections to other rail carriers. Norfolk Southern is a major transporter of industrial products, including chemicals, agriculture, and metals and construction materials. In addition, the railroad operates the most extensive intermodal network in the East and is a principal carrier of coal, automobiles, and automotive parts.

At Norfolk Southern, we believe in celebrating our individuality. By leveraging the unique backgrounds and viewpoints of our employees, we can create a culture of innovation, respect, and inclusion. We know that employees thrive in a workplace where differing viewpoints, ideas, and experiences are freely shared and valued. As such, we encourage all employees to contribute their distinctive skills and capabilities to our organization.

Equal employment opportunities are available to all applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation, and gender identity. Together, we power progress.